Senior SOC Security Engineer

Description

Job Summary: We are seeking a professional passionate about the digital world to ensure operational continuity and compliance with incident and change management processes on security platforms. Key Highlights: 1. Professional development in an inclusive and diverse company 2. Focus on operational continuity and security management for clients 3. Opportunities for growth and constant challenges **Job Description** ---------------------- We’re looking for you! If you’re passionate about the digital world and want to grow within an inclusive, diverse company that constantly challenges itself and offers real growth opportunities, this is your chance to join our team. What will be your mission? Ensure operational continuity and adherence to incident, request, and change control management processes—both for clients’ and internal security platforms—with emphasis on compliance with defined behaviors and response times for each operational process established by the Management Department. Some of your responsibilities: * Manage incidents * Handle requests * Propose, analyze, document, and train on improvements and issues within the sub-department * Document and generate reports * Execute change controls * Ensure operational continuity and compliance with SLAs contracted by clients. To achieve this, you must: proactively and preventively minimize incident risks; manage tickets within the sub-department or with the appropriate resolution teams; generate corresponding reports; and propose improvements to enhance service stability—meeting all agreed-upon SLA timelines * Update knowledge in areas not yet mastered What do we expect from you? * Minimum 3 years of professional experience, including at least 2 years in Security and Networking fields. * Experience with at least 2 of the following technologies: o F5 (LTM, GTM, APM, AFM, ASM) o FORTINET (FortiGate, FortiWeb, FortiAuthenticator, FortiAnalyzer, FortiManager) o PALO ALTO (Essential Firewall, Firewall Manager) o CISCO (ASA, ISE, ESA, FirePower, Umbrella, Stealthwatch) o McAfee o Kaspersky o Trend Micro (AV, EDR) o SOPHOS o PROOFPOINT o RADWARE o INFOBLOX o ITIL Desirable certifications include: o ITILv3 o CCNA (R\&S / Security) o NS3, NS4**Candidate Requirements** -------------------------- * Total of 3 years of experience, with 2 years specifically in security and networking * Degree in Telecommunications Engineering, Electrical Engineering, Electronics Engineering, Telematics, Connectivity and Networks, or related fields * CCNA * ITIL This position is open to candidates with disabilities. **Selection Process** ------------------------ Our selection process is conducted via Aira—a recruitment platform designed to enhance your application experience. To apply, you only need to: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches what we’re looking for, we’ll contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are a leading technology and telecommunications company operating in Chile and Peru. We provide mobile telephony services and fixed network operations (including data, IT integration, internet, local and long-distance telephony, and related services) for individual, business, corporate, and wholesale customers. Our purpose is to bring closer the infinite possibilities enabled by technology—and thereby responsibly transform society. **Our Benefits** ----------------------- * Remote work * Health insurance * Dental insurance * Training and courses * Educational subsidy * Product discounts * Performance bonus