We are looking for you at **Achs Servicios**! We are a service company backed by the leading mutual aid organization in Chile with a solid track record. Our mission is to provide trust, security, and closeness to our employees, patients, and communities through excellence in service and continuous innovation. We want you to be our next Operational Control Center Analyst to work in Providencia under a hybrid model. **Mission** Contribute to the analysis of operational data and reporting generation, identifying process improvement opportunities and proposing efficiency solutions. Provide active support to CCO team management, aligned with area priorities, promoting an orderly, reliable operation focused on patient experience. **Main responsibilities:** * Prepare daily, weekly, and monthly operational reports according to operational needs. * Support internal process improvements within the team by identifying inefficiencies and proposing corrective actions. * Provide targeted operational support for critical tasks in coordination with supervisors or senior analysts. * Collaborate in the design and execution of continuous improvement and operational efficiency projects. * Monitor key performance indicators (KPIs), generating structured reports. * Contribute to process documentation and maintenance of internal forms. **Requirements to be the ideal candidate:** * Professional degree in **Industrial Civil Engineering or related field (mandatory).** * Desirable 2 years of experience as an analyst in processes and/or logistics. * Advanced proficiency in MS Office, KPIs, PowerQuery, Power BI, SAP, and programming languages such as SQL, Python. We aim to be the best by delivering health and logistics solutions for the care of workers and their families—join us! Apply now!