Digital Platforms Director

Description

Position Summary: FIMS Portal SpA is seeking a Digital Platforms Director to lead the evolution and operations of digital products, coordinate teams, and ensure efficient platform delivery. Key Highlights: 1. Leads the strategy and operations of digital platforms. 2. Coordinates cross-functional teams in product, technology, and operations. 3. Directly contributes to improving performance and user experience. **About the Role** FIMS Portal SpA develops digital solutions focused on online platforms, service management, process optimization, and user experience. We are looking for a **Digital Platforms Director** to lead the evolution and operations of digital products, coordinate cross-functional teams, and ensure platforms operate efficiently, stably, and in alignment with business needs. **Why Join Us?** **Digital Leadership** Participate in strategic decisions related to platforms, services, and technological growth. **Cross-Functional Management** Coordinate teams across product, technology, operations, and user experience. **Professional Development** Strengthen your expertise in digital leadership, platform management, and team leadership. **Direct Impact** Contribute to improving performance, efficiency, and user experience. **Key Responsibilities** * Lead the strategy and operations of digital platforms * Coordinate technology, product, and operations teams * Oversee service improvement and evolution projects * Monitor performance, availability, and user experience metrics * Manage area priorities, resources, and budgets * Coordinate technology vendors and partners * Identify opportunities for automation and process improvement * Supervise continuity plans and incident management * Prepare executive reports and recommendations * Align digital initiatives with business objectives **What We’re Looking For** Experience * Proven experience in digital platforms, technology, digital products, IT operations, or project management * Prior experience leading high-responsibility teams and projects * Experience in software companies, digital services, technology firms, or online platforms is highly valued Skills * Digital platform management * Team leadership * Product management * Digital operations * Project management * Digital transformation * Metrics analysis * Vendor management * Strategic planning * Problem solving Education * Professional degree in Computer Engineering, Systems Engineering, Industrial Engineering, Business Administration, or a related field * Certifications in project management, digital product, technology, or leadership are highly valued Salary: $4\.200\.000 \- $5\.900\.000 per month Work Location: On-site employment