Digital Operations Manager

Description

Job Summary: We are seeking a Digital Operations Manager to oversee daily operations, coordinate teams, manage services, and develop improvements for digital platforms. Key Highlights: 1. Professional and results-oriented digital environment 2. Mid-level management position with team and process leadership 3. Opportunity for professional development and direct impact on efficiency **About the Role** YK Digital Services SpA provides digital services, platform management, technical support, and business solutions aimed at improving client and organizational efficiency. We are looking for a **Digital Operations Manager** to supervise daily operations, coordinate teams, manage services, and develop enhancements that strengthen the quality and efficiency of digital platforms. **Why Join Us?** **Professional Digital Environment** Work with platforms, technological services, and results-driven projects. **Mid-Level Management Position** Coordinate teams, processes, vendors, and operational priorities. **Professional Development** Strengthen your expertise in digital operations, leadership, and technology management. **Direct Impact** Contribute to improving service efficiency, continuity, and quality. **Key Responsibilities** * Manage daily operations of digital services * Coordinate technical, operational, and support teams * Oversee requests, incidents, and service-level agreements * Manage vendors, resources, and priorities * Monitor quality and performance indicators * Coordinate implementation and improvement projects * Prepare operational reports and updates * Identify opportunities to optimize processes * Support platform and service continuity * Ensure compliance with internal policies **What We Are Looking For** **Experience** * Experience in digital operations, technology, platforms, or enterprise services * Prior experience coordinating teams or projects * Experience in technical support, digital services, or vendor management is preferred **Skills** * Operations management * Team coordination * Digital platform management * Process improvement * Vendor management * Indicator analysis * Project management * Problem solving **Education** * Professional degree in Business Administration, Commercial Engineering, Computer Engineering, Information Technology, or a related field * Certifications in project management, operations, IT services, or agile methodologies are preferred Salary: $3\.100\.000 \- $4\.400\.000 per month Work Location: On-site employment