Description
Job Summary:
We are seeking an Operational Platform Administrator to ensure continuity of critical IT services by monitoring and managing batch processes and resolving incidents in high-availability environments.
Key Highlights:
1. Ensure operational continuity of critical platforms.
2. Monitor and manage batch processes using Control-M.
3. Experience with Linux, Unix, AIX, and mission-critical 24x7 environments.
We are looking for an **Operational Platform Administrator**, a professional focused on ensuring operational continuity of critical IT services, with experience in monitoring, batch process administration, and incident resolution in high-availability environments.
**What will be your mission?**
You will be responsible for ensuring operational continuity of critical platforms, monitoring and managing batch processes, technological infrastructure, and logistics platforms, guaranteeing compliance with service-level agreements (SLAs) and operational stability.
**Key Responsibilities**
* Monitor critical platforms and identify incidents or service degradations.
* Administer batch processes using **Control\-M**, executing reprocessing and resolving execution failures.
* Manage alerts and perform preliminary root cause analysis.
* Execute operational procedures and contingency plans.
* Monitor logistics platforms based on **Manhattan WMS** (desirable).
* Supervise Linux and AIX servers, verifying service availability and connectivity.
* Coordinate and escalate incidents with internal teams and vendors.
* Identify opportunities for automation and continuous improvement.
* Maintain up-to-date technical and operational documentation.
**We seek professionals with experience in:**
* Linux (preferably SUSE), Unix, and AIX.
* Control\-M or equivalent job scheduling and planning tools.
* Crontab and Shell Script.
* Monitoring tools such as Nagios.
* Basic SQL queries.
* Incident management and operational support.
* Mission-critical environments and 24x7 operations\.
**Nice-to-have experience includes:**
* Manhattan WMS.
* Logistics processes and distribution centers.
* Wave management and logistics integrations.
**Requirements**
* Degree in Computer Engineering or related field.
* 3–5 years of experience in critical IT operations.
* Experience in monitoring centers, NOCs, operations desks, or infrastructure support.
* Experience administering Control\-M or equivalent tools.
* Experience working in high-availability environments and meeting SLA requirements.
**Work Schedule**
* Monday to Thursday: 08:30 to 17:30 hrs.
* Friday: 08:30 to 16:30 hrs.
If you are passionate about IT operations, monitoring critical platforms, and want to join a team where your work has a direct impact on business continuity, we want to meet you!