Customer Service Representative

Description

Job Summary: We are seeking a Customer Service Representative to develop customer service, communication, and problem-solving skills in a collaborative environment. Key Highlights: 1. Collaborative and supportive work environment 2. Training and guidance to develop new skills 3. Professional growth opportunities **Customer Service Representative** **Job Summary:** We are looking for a Customer Service Representative to join our team in Santiago, Región Metropolitana. This position offers the opportunity to develop customer service, communication, and problem-solving skills in a collaborative work environment. A willingness to learn, a positive attitude, and commitment to delivering an excellent experience for every customer are highly valued. **What you'll do:** * Handle customer inquiries and requests via telephone, email, chat, and other channels * Provide friendly, clear, and professional service * Deliver information about products, services, orders, or accounts * Record and update customer information in relevant systems * Follow up on pending requests and cases * Resolve routine inquiries and escalate situations requiring additional support * Coordinate with other teams to help address customer needs * Maintain accurate and up-to-date service records * Support administrative tasks related to customer service and support * Contribute to a consistently positive customer experience **Requirements:** * Strong communication skills * Service-oriented attitude and willingness to help * Basic computer and digital tool proficiency * Ability to learn new systems and procedures * Organization and accountability in daily tasks * Ability to work independently and as part of a team * Prior experience in customer service, sales, retail, administration, or service roles is preferred but not required **Why work with us:** * Collaborative and supportive work environment * Training and guidance to develop new skills * Professional growth opportunities * Practical experience in customer service and support * Opportunity to develop transferable skills applicable across various areas * Learning- and professional development-focused environment **Apply Now:** If you are communicative, responsible, and service-oriented, we invite you to apply. Submit your application to be considered for the Customer Service Representative position in Santiago, Región Metropolitana. Salary: $6\.600\.000 per year Work Location: On-site employment