Technical Service Manager Copiapó

Description

Position Summary: Supervises and coordinates technical service operations, ensuring adherence to standards and customer satisfaction. Key Highlights: 1. Manages automotive technical service teams and processes 2. Ensures compliance with brand standards and policies 3. Coordinates reception, technicians, and spare parts departments **Technical Service Manager Copiapó (1 vacancy)** **Mechanical Engineers \- Motor Vehicle Mechanics and Repairers** ======================================================================================================================================== ### **CONTACT INFORMATION** **Company:** Carmona y Cia **Economic Activity:** Retail sale of new or used motor vehicles (including purchase and sale) **Company Description:** Automotriz Carmona y Cia is a regional company operating in La Serena, Ovalle, and Copiapó, with over 30 years of experience in the industry, dedicated to the distribution and sale of new and used vehicles and trucks. ### **DESCRIPTION** Responsibilities: \- Enforce compliance with brand-established standards and processes for customer service \- Submit reports to brands according to established policies \- Supervise the operation and coordination of various service departments: Reception, Technicians, Spare Parts, Cleaning, and others. \- Maintain clear understanding of warranty policies and related collection procedures, ensuring at all times that no uncollectible amounts arise from this area. \- Continuously supervise received Work Orders (WOs) to ensure execution as specified, minimizing closure time through accurate invoicing and collection. \- Conduct periodic coordination meetings within the technical service department to achieve departmental objectives. \- Monitor spare parts inventory levels and maintain constant communication with the head of that department. \- Supervise and control billing, checks, and other financial transactions related to payments received from customers or made to suppliers, directly reporting on cash flow status and financial performance to the After-Sales Manager. \- Report timely results and provide interpretations of defined KPIs for the area—such as Labor, WOs, and overall profitability of the business unit under responsibility—to the After-Sales Manager. \- Maintain assigned facilities in excellent condition to properly perform duties and manage the team, requesting repairs when necessary and submitting quotations for approval and implementation. \- Ensure team safety at all times by reinforcing proper use of PPE and tools, preventing accidents arising from such causes as stipulated in internal regulations. \- Commercially manage vehicle leasing activities. \- Perform other duties assigned by superiors consistent with the role. Atacama, Copiapó 05/03/2026 \- 02/04/2026 Confidential Full-time ### **REQUIREMENTS** **Education Level:** Completed higher education **Experience:** 1 year **Qualifications:** * Automotive Mechanical Engineering Degree * Automotive Mechanical Technician Diploma #### **Other Requirements:** **Driver's Licenses:** * CLASS B \- Motor vehicles with three or four wheels for private transportation (cars, SUVs, vans, minivans, etc.). ### **CHARACTERISTICS** **Contract Type:** Fixed-term contract **Position Level Offered:** Management **Source of Posting:** WEB **Professional Practice Opportunity:** No