Description
Job Summary:
We are seeking a Postal Services Manager to oversee daily operations, coordinate mail flows, manage teams and vendors, and ensure efficient and reliable delivery.
Key Highlights:
1. Mid-level management position
2. Professional development in leadership and logistics
3. Direct impact on customer satisfaction
**About the Role**
Tone Mail Chile SpA provides corporate mail services, document distribution, courier coordination, correspondence management, and administrative support for organizations across various sectors.
We are seeking a **Postal Services Manager** to supervise daily operations, coordinate correspondence flows, manage teams and vendors, and ensure efficient, accurate, and reliable delivery. This role is ideal for a professional with experience in postal services, logistics, courier operations, document management, or administrative operations.
**Why Work With Us?**
Professional operational environment
Work with a company focused on mail services, logistics coordination, and corporate client service.
Mid-level management position
Coordinate teams, vendors, routes, documentation, and operational priorities.
Professional development
Strengthen your expertise in leadership, service logistics, and process improvement.
Direct impact
Contribute to improved delivery times, document accuracy, and customer satisfaction.
**Key Responsibilities**
* Manage daily mail and document distribution operations
* Coordinate operational teams, couriers, vendors, and internal departments
* Supervise incoming, outgoing, and scheduled deliveries
* Monitor response times, service quality, and incidents
* Manage routes, resources, records, and operational priorities
* Coordinate with clients, transportation companies, and service partners
* Prepare reports, delivery records, and performance updates
* Identify opportunities to improve efficiency and reduce errors
* Oversee incident resolution and corrective actions
* Ensure compliance with internal policies, procedures, and standards
**What We Are Looking For**
Experience
* Experience in postal services, courier operations, logistics, distribution, document management, or operations
* Prior experience coordinating teams, vendors, or delivery flows
* Experience in corporate client service, document control, or route planning will be valued
Skills
* Postal services management
* Logistics coordination
* Team leadership
* Route planning
* Document management
* Customer service
* Report writing
* Organization and problem-solving
Education
* Professional degree in Business Administration, Logistics, Operations Management, Commercial Engineering, or a related field
* Certifications in logistics, project management, operations, quality, or leadership will be valued
Salary: $2\.800\.000 \- $4\.000\.000 per month
Work Location: On-site employment