Hotel Mandarin Oriental, Santiago is currently seeking its next Deputy Security Manager to join the Security team. Are you an expert in what you do? Are you looking to work in a team that aspires to be the best, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the Exceptional. **About Us** Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts, and residences located in premier destinations around the globe, with a strong pipeline of projects. Increasingly recognized for creating some of the most sought-after properties worldwide, the Group delivers legendary service inspired by our Asian heritage and represents the most cutting-edge luxury experiences. **Our Hotel** An oasis in the heart of the city. As a true landmark, Mandarin Oriental, Santiago enjoys a convenient location, outstanding restaurants, and a stunning outdoor swimming pool. Combining elegant décor with peaceful views, each of our 310 rooms and suites features spacious layouts and a relaxing ambiance. Our hotel is one of the city's most exciting dining destinations. Offering an authentic Nikkei culinary experience at Matsuri, Italian flavors at Senso, light snacks and beverages at Atrium Lobby Lounge. **About the Role** Mandarin Oriental, Santiago is seeking a Deputy Security Manager for its Security Department who will be responsible for the overall safety and security of the hotel. **Organizational Structure** The Deputy Security Manager will report directly to the Security Manager. Functional positions including Security Officers and Security Supervisor will report to the Deputy Security Manager. **Duties and Responsibilities** * Customer service. * Emergency response (as part of the Emergency Response Team). * Responsible for assisting the Security Director with departmental security operations, standards, and procedures. * Follow MOHG security standards. * Conduct security-related training and drills according to MOHG standards. * Responsible for lost and found procedures and custody of valuables. * Accident investigation. * Ensure the hotel complies with state and government laws related to safety and security. • Responsible for custody, inventory, and distribution of lost and found valuables • Conduct security and safety training for department and hotel staff. * Ensure appropriate safety materials are provided during orientation for new colleagues. * Maintain control over master keys and meeting room keys. * Attend hotel meetings. * Ensure additional security coverage is provided when requested. * Responsible for properly managing first aid supplies throughout the hotel. * Monitor and record any incidents related to the hotel's Human Security System. * Ensure ongoing training for the security department and general staff. * Conduct four annual fire drills for hotel staff. * Planning. * Train and counsel colleagues as necessary, following the Colleague Manual. * Manage security supplies. * Supervise all aspects of FLHSS guidelines. **Our Commitment to You** * Supplementary insurance. * Free meals at the colleague restaurant. * Uniform laundry service. * Colleague recognition and reward program. * Learning and Development program. * Wellness and social events programs. * Various discounts available within the property. **We're Fans. Are you?**