Job Summary: We are seeking a Training Analyst / Commercial Tool Adoption Analyst to support platform implementation by designing, coordinating, and delivering training sessions and resolving user questions. Key Highlights: 1. Design and deliver training on the use of DealHub. 2. Resolve functional questions and identify improvement opportunities. 3. Facilitate tool adoption by building user confidence. We require a Training Analyst / Commercial Tool Adoption Analyst to support the implementation and adoption process of the platform, guiding commercial teams and external vendors in the correct use of the tool. The candidate will design, coordinate, and deliver training, resolve functional questions, identify improvement opportunities, and ensure users fully understand processes associated with the new platform. Applications at getonbrd.com. ### **Key Responsibilities** Design and deliver training for commercial teams and external vendors on the use of DealHub. Coordinate in-person and remote training sessions according to project needs. Resolve users’ functional questions during the tool adoption process. Support users in understanding platform-related processes. Identify improvement opportunities, user feedback, and suggestions. Document processes, frequently asked questions, and key learnings throughout implementation. Track training progress and ensure proper understanding of content. Facilitate tool adoption by building confidence among internal and external users. ### **Required Experience** Minimum 2 years of experience in one or more of the following areas: * User training. * Change management. * Technology tool adoption. * Process identification and documentation. * Functional support or business user guidance. * Implementation of commercial platforms or digital tools. **Required Competencies and Skills** Excellent verbal and written communication skills. Ability to clearly convey technical concepts or business processes. Proficiency in presenting to groups and delivering effective presentations. Proactive, autonomous, and service-oriented profile. Strong interpersonal relationship skills. Ability to understand, organize, and document business processes. Adaptability and ability to manage multiple stakeholders. Proficiency in engaging diverse audiences, including commercial teams and external vendors. Customer orientation—both internal and external. GETONBRD Job ID: 61497 **Remote work policy** ---------------------- **Hybrid** This job is performed partly from home and partly at the office in Santiago (Chile).
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
