SME Segment Key Account Manager

Description

Job Summary: We are seeking an SME Segment Key Account Manager to design and drive a comprehensive strategy, connecting merchants' needs with value-added solutions and leading growth initiatives. Key Highlights: 1. Key role in business growth 2. Lead initiatives to strengthen payment methods 3. Drive impact in the development of SMEs **Job Description** ---------------------- At Compraquí, we are looking for our next SME Segment Key Account Manager, who will be responsible for designing and driving a comprehensive strategy to address this segment, aligning real merchant needs with value-driven solutions. You will play a key role in business growth, leading initiatives that enhance acquisition, adoption, and usage of payment methods, working closely with customers, industry associations, and internal teams. What will be your challenge? Design, lead, and implement the SME segmentation strategy at Compraquí. Deeply understand the commercial and technical needs of the segment in the field. Analyze merchant behavior to generate actions that drive their growth and development. Promote payment method usage through attractive and sustainable value propositions. Develop strategic relationships with customers, industry associations, and key stakeholders. Key Responsibilities Lead the rollout of the segment strategy together with BancoEstado. Achieve acquisition, growth, usage, and retention objectives for the segment. Manage commercial relationships with key customers and position yourself as a strategic partner. Coordinate commercial deployment with marketing, operations, product, and technology teams. Gather field insights and translate them into business decisions (product, pricing, communication, onboarding). Monitor initiative performance and their impact on results and customer experience. What are we looking for? Education: Industrial Civil Engineering, Commercial Engineering, or related degree. Experience and Knowledge: Advanced proficiency in Microsoft Office. Experience in segment management and commercial development. Desirable experience in banking, fintech, payment methods, telecommunications, or retail. Desirable knowledge of SMEs or financial inclusion. Experience in designing value propositions and go\-to\-market models (highly valued). What do we value? Strategic thinking and results orientation. Strong analytical capability and data-driven decision-making. Customer proximity and relationship-building skills. Collaborative work and cross-functional management. Focus on execution and field-level impact. If you are motivated to drive impact in SME development and be part of a strategic challenge, we are looking for you! **Candidate Requirements** -------------------------- * Experience in segment management and commercial development. * Industrial Civil Engineering, Commercial Engineering, or related degree. * Experience in banking, fintech, payment methods, telecommunications, or retail. * Desirable knowledge of SMEs or financial inclusion. * Experience in designing value propositions and go\-to\-market models (highly valued). This opportunity is open to persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ Welcome to our new Job Opportunities Portal, where you can apply online — faster, simpler, and more engaging. It is a fully digital process, where you will need to complete/validate your background information, take psychometric assessments, and finally record a video\-interview. Questions? You’ll have access to online information or a virtual assistant.