Commercial Systems Technical Support

Description

Job Summary: We are seeking a service-oriented commercial systems technical support professional with strong problem-solving skills to ensure continuity and efficiency of business processes. Key Highlights: 1. Diagnose and resolve technical issues in commercial systems 2. Collaborative and dynamic work environment 3. Opportunities for training and professional development Job Offer: Commercial Systems Technical Support **Company:** Rede Prime SpA **Location:** Valparaíso, Chile About Rede Prime SpA Rede Prime SpA is a company focused on technological solutions for managing and optimizing commercial systems. Our goal is to provide reliable and efficient support to the platforms driving our clients' growth. Role: Commercial Systems Technical Support We seek a service-oriented professional with technical expertise and problem-solving capabilities to provide assistance in the operation and maintenance of commercial systems, ensuring process continuity and efficiency. Responsibilities * **Incident Management**: Diagnose and resolve technical issues in commercial systems. * **Preventive Maintenance**: Execute software review and update routines. * **User Support**: Provide technical assistance to internal and external customers. * **Technical Documentation**: Prepare manuals and incident reports. * **System Integration**: Support implementation and configuration of new tools. Requirements * Experience in **technical support** for commercial systems or similar. * Knowledge of **databases** and enterprise management tools. * Proficiency in ERP and CRM systems. * Strong communication skills and customer orientation. * Ability to work collaboratively and under pressure. Benefits * Collaborative and dynamic work environment. * Opportunities for training and professional development. * Participation in high-impact technology projects. Salary: $2\.200\.000 per month Workplace: On-site employment