Commercial Operations Assistant

Description

Job Summary: Travel Expert Agency & Business Services Chile SpA is seeking a Commercial Operations Assistant to provide daily administrative and operational support, collaborating across various teams and processes. Key Highlights: 1. Administrative and operational support for the company's daily activities. 2. Collaboration with operations, travel, customer service, and other teams. 3. Ideal for recent graduates interested in commercial operations and travel. Job Summary **Travel Expert Agency \& Business Services Chile SpA** seeks an organized, proactive, and detail-oriented ***Commercial Operations Assistant*** to join our team in La Florida. As a Commercial Operations Assistant, you will provide administrative and operational support for the company’s daily activities. You will collaborate on service requests, operational records, customer and supplier information, documentation, schedules, reports, data entry, and internal team coordination. You will work closely with commercial operations, travel services, customer service, reservations, administration, financial support, and management teams to ensure routine processes are well-organized, accurately documented, and completed on time. This position is ideal for recent graduates and early-career professionals interested in commercial operations, administration, travel services, customer service, tourism, professional services, or operational support. Responsibilities: Provide daily support to commercial operations. Receive and log internal and external service requests. Maintain accurate operational records. Update business information in authorized systems. Collaborate on data entry and database maintenance. Organize the company’s digital documentation. Collaborate on operational schedules and calendars. Monitor pending tasks and deadlines. Follow up on outstanding operational requests. Coordinate routine interdepartmental requirements. Support customer service and travel operations teams. Assist with reservation and service information as needed. Keep customer and supplier information up to date. Support communication with approved suppliers and service providers. Assist with procurement or service documentation as needed. Monitor shared operational inboxes. Prepare routine correspondence and documentation. Collaborate on meeting and activity coordination. Maintain updated operational records in Excel or Google Sheets. Prepare basic operational reports. Support KPI and performance tracking. Support organization of invoices and expense documents. Assist with basic financial administration documentation. Maintain accurate electronic files. Support customer and supplier tracking. Assist with onboarding of new customers or suppliers as needed. Identify incomplete or inconsistent operational information. Escalate operational issues as appropriate. Support internal process documentation. Collaborate on administrative quality controls. Maintain confidentiality of business and customer information. Follow approved privacy and documentation procedures. Participate in business process improvement activities. Requirements: Completed secondary education or equivalent qualification. Technical or professional studies in Business Administration, Operations, Tourism, Commercial Management, Accounting, Logistics, Hospitality, or related fields are highly valued. Approximately 0\-1 year of relevant experience. Prior professional operations experience is not mandatory. Recent graduates and individuals entering the workforce for the first time are strongly encouraged to apply. Relevant internships and academic experience will be considered. Strong organizational skills. Excellent attention to detail. Good oral and written communication skills. Basic knowledge of Microsoft Excel or Google Sheets. Familiarity with Microsoft Office or Microsoft 365\. Comfort using digital platforms and databases. Basic data entry skills. Knowledge of CRM, ERP, ticketing systems, reservation systems, or operational systems is highly valued. Basic business administration knowledge. Strong follow-up capability. Basic arithmetic skills. Ability to manage multiple routine tasks. Ability to meet deadlines. Basic problem-solving capability. Ability to collaborate across departments. Willingness to learn new business systems and travel services. Why Work With Us? Gain hands-on experience in commercial operations. Gain experience in travel and professional services. Develop administrative and operational coordination skills. Learn about commercial process workflows. Gain experience with operational systems and databases. Develop Excel and reporting skills. Learn about coordination with customers and suppliers. Gain experience in reservations and travel operations. Develop professional documentation skills. Learn about KPIs and operational tracking. Strengthen professional problem-solving skills. Work alongside operations, customer service, travel, and administration professionals. Build a career path toward roles such as Commercial Operations Coordinator, Operations Specialist, Commercial Support Specialist, Service Operations Coordinator, Operations Analyst, or Commercial Operations Supervisor. Salary: $600\.000 \- $800\.000 per month Work Location: On-site employment