Business Analyst

Description

Job Summary: BIS Accounting Systems and Business Management is seeking a Business Analyst to analyze processes, requirements, and improvement opportunities—transforming business needs into clear, results-oriented proposals. Key Highlights: 1. Cross-functional role that enhances information efficiency and quality. 2. Identifies opportunities for automation and reduction of manual tasks. 3. Supports business transformation and improvement projects. About the Role **BIS Accounting Systems and Business Management** seeks a **Business Analyst** to join our team in **Los Ángeles, Biobío Region**. In this role, you will be responsible for analyzing processes, requirements, and improvement opportunities across various organizational areas—converting business needs into clear, measurable, and results-oriented proposals. You will work closely with **finance, accounting, operations, technology, administration, and commercial management** teams to understand current processes, identify gaps, and support the implementation of improvements. This opportunity is ideal for professionals with experience in **business analysis, management control, processes, enterprise systems, data, or continuous improvement**, who are analytical, organized, and capable of connecting operational needs with practical solutions. Your Impact on the Team As a Business Analyst, you will hold a cross-functional role within the organization. Your work will contribute to: * Improving internal process efficiency. * Identifying automation opportunities. * Reducing manual tasks and rework. * Enhancing the quality of information used for decision-making. * Translating user needs into clear requirements. * Supporting business transformation and improvement projects. Key Responsibilities * Elicit and document business requirements. * Analyze administrative, financial, and operational processes. * Identify gaps, inefficiencies, and improvement opportunities. * Prepare diagrams, process flows, and functional documentation. * Coordinate meetings with internal users to understand needs. * Translate business requirements into functional specifications. * Support the implementation of new systems, tools, and processes. * Track projects and action plans. * Prepare management reports and KPIs. * Analyze data to support recommendations and decisions. * Coordinate with technical teams for solution validation. * Support functional testing and user acceptance processes. * Document implemented procedures and changes. * Identify opportunities for automation and digitalization. * Support management control processes and financial analysis. * Track incidents and pending requirements. * Participate in continuous improvement initiatives. * Prepare executive presentations and supporting documentation. * Perform other duties related to business and process analysis. Requirements * **3–5 years of experience** in business analysis, processes, management control, systems, or related fields. * Prior experience as a **Business Analyst, Process Analyst, Functional Analyst**, or similar role. * Knowledge of requirements elicitation and documentation. * Proficiency in **Microsoft Excel** and Microsoft Office. * Experience using **ERP, CRM, business process management tools, or enterprise platforms** is highly valued. * Ability to analyze processes and propose improvements. * Strong analytical and problem-solving skills. * Ability to work with data and metrics. * Excellent written and verbal communication skills. * Ability to coordinate with both technical and non-technical users. * High attention to detail. * Ability to manage multiple priorities and meet deadlines. Technical Skills (Preferred) * Intermediate or advanced Microsoft Excel * Power BI * SQL * BPMN * ERP * CRM * Microsoft Dynamics * SAP * Softland * Defontana * Jira * Confluence * Visio * Business process modeling tools * KPIs Salary: $850\.000 \- $1\.500\.000 per month Work Location: On-site employment