Operations Leader Talca

Description

Job Summary: We are seeking an Operations Leader for Mercado Envíos in Talca, responsible for team management, optimization of operational processes, and ensuring metric compliance, while fostering a collaborative and high-performing environment. Key Responsibilities: 1. Lead and manage teams for success and operational efficiency 2. Optimize operational processes and ensure compliance with metrics 3. Foster a high-performing team and a positive work environment **Operations Leader Talca** At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! At Mercado Envíos, we manage the inventory of sellers on our platform and deliver products to buyers, enhancing their experience. In an ever-evolving world, our ability to quickly deliver products purchased via Mercado Libre has become essential for competitiveness. Join the team transforming logistics across Latin America by offering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for those who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on * surpassing their own limits. * Give their utmost because they enjoy working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Promote a healthy work environment, contributing joy and fun. * Know how to build alongside others and enjoy working in teams. Imagine leading challenging, dynamic, and innovative projects **and being accountable for:** * Leading and managing the team of reps (operators) under your supervision to ensure success and efficiency across all involved operational processes. * Leading all operational processes within the SVC—including unloading, labeling, sorting, and dispatch—to be executed with quality, within established timeframes, and in full compliance with safety standards for your personnel. * Ensuring compliance with the distribution center’s operational metrics, guaranteeing that each phase of the shipping process is executed with high standards of quality, punctuality, and safety. * Identifying and analyzing process improvement opportunities, making operational decisions aligned with safeguarding the experience of both internal and external customers. * Fostering the development of a high-performing team, promoting the highest safety standards and maintaining a positive, collaborative work environment while protecting MELI’s culture. **Requirements:** * Completed technical or higher education (minimum 4 years). * Proven experience leading teams of 15–30 people. * Solid knowledge of continuous improvement, operations mastery, logistics, supply chain, distribution, or demand planning. * Intermediate user-level proficiency in Office applications. * Availability to work in Talca. **We Offer:** * The opportunity to join an entrepreneurial company where we love thinking big and long-term. * Being the protagonist of your professional development in an environment rich in opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning collaboratively alongside top professionals and specialists. * An excellent work environment, equipped with everything needed for you to have a great experience.