Job Summary: Lead an operations and logistics team to ensure efficiency and quality at Mercado Libre's distribution center. Key Highlights: 1. You will lead teams and key operational processes in e-commerce logistics. 2. You will be part of the logistics transformation in Latin America. 3. You will foster a positive and collaborative work environment. **Operations Leader, Talca** At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! Through Mercado Envíos, we manage inventory for sellers on our platform and deliver products to buyers, enhancing their experience. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Libre has become a competitive requirement. Join the team transforming logistics across Latin America by delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for those who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on * surpassing their own limits. * Give their utmost because they enjoy working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Promote a healthy work environment, contributing joy and fun. * Know how to build together with others and enjoy working in teams. Imagine leading challenging, dynamic, and innovative projects **and being responsible for:** * Leading and managing the team of reps (operators) under your supervision to ensure success and efficiency across all involved operational processes. * Leading all operational processes within the SVC—including unloading, labeling, sorting, and dispatch—to ensure they are executed with quality, within established timeframes, and in full compliance with safety standards for your team. * Ensuring adherence to the distribution center’s operational metrics, guaranteeing that each stage of the shipping process is executed to high standards of quality, timeliness, and safety. * Identifying and analyzing opportunities for process improvement, making operational decisions aligned with safeguarding the experience of both internal and external customers. * Fostering the development of a high-performing team, promoting the highest safety standards and maintaining a positive and collaborative work environment while protecting MELI’s culture. **Requirements:** * Completed technical or university education (minimum 4 years). * Proven experience leading teams of 15–30 people. * Solid knowledge of continuous improvement, operations management, logistics, supply chain, distribution, or demand planning. * Intermediate-level proficiency in Microsoft Office. * Availability to work in La Serena. **We offer you:** * The opportunity to join an entrepreneurial company where we love thinking big and long-term. * The chance to drive your own development in an environment rich with opportunities, learning, growth, expansion, and challenging projects. * The chance to collaborate and learn alongside top professionals and specialists. * An excellent work environment, equipped with everything needed for an outstanding experience.
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
