Category Manager On Site

Description

Job Summary: Join Falabella Retail as an On Site Category Manager to drive personalization strategy, optimize customer experience, and contribute to commercial growth through data analysis. Key Highlights: 1. Passionate about e-commerce and digital personalization 2. Fun and highly collaborative work environment 3. Impact on the experience of millions of customers **Job Description** ---------------------- \#WeAreGrupoFalabella — we want to inspire you with innovation, commitment, major challenges, and above all, a fun and highly collaborative work environment! If you are passionate about e-commerce, digital personalization, and commercial management, and are motivated to work with data to generate impact on the experience of millions of customers, this opportunity is for you! At Falabella Retail, we are currently seeking a Category Manager On Site for our Regional Personalization team, with focus on Chile, Peru, and Colombia! What is the role’s mission? Support the strategy and execution of On Site Personalization by aligning business and commercial category needs with personalization opportunities across Falabella.com, contributing to category growth, improved customer experience, and achievement of commercial objectives through data analysis and continuous optimization of initiatives. Responsibilities * Evaluate and manage the performance of personalization and commercial category initiatives using key KPIs, identifying opportunities to maximize results and conversion. * Collaborate closely with Sell Out & Sell In commercial teams to understand their needs and strengthen various categories through personalization strategies. * Analyze the performance of personalized experiences, generating diagnostics, learnings, and business- and customer-oriented improvement proposals. * Support the implementation and monitoring of personalization initiatives in Chile, Peru, and Colombia, ensuring proper execution and adaptation to each market’s specific needs. * Work jointly with Product, Data, and Technology teams, contributing commercial insight and a customer experience focus to the development of new solutions. * Drive improvements in site experience and usability by identifying opportunities to optimize navigation, content relevance, and conversion. * Seek opportunities for process simplification and automation using new tools, technologies, and Artificial Intelligence initiatives. * Proactively propose new personalization opportunities by combining business knowledge, customer behavior, and data analysis to generate impact across commercial categories. **Candidate Requirements** -------------------------- * Degree in Civil Engineering, Industrial Engineering, or Business Administration. * 0–2 years of experience in similar roles. * Interest in e-commerce, commercial business, data analysis, and customer experience. * Analytical capability to interpret data, identify opportunities, and transform insights into action. * Interest in innovation, technology, and the application of Artificial Intelligence. This position is open to candidates with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand defines who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch and innovate, take risks, and create opportunities that keep us at the forefront — driving us to constantly reinvent ourselves to deliver the best shopping experience at every touchpoint with us.