**Implementation Analyst (1 vacancy)** **Engineers (excluding electrotechnologists) \- Industrial and Production Engineers** ================================================================================================================================= ### **CONTACT INFORMATION** **Company:** Entel **Economic Activity:** Other telecommunications activities n.e.c. **Company Description:** We know you want to change the world and responsibly transform our society. That's why at Entel you can find a diverse and inclusive development environment where your identity and talent are welcome. ### **DESCRIPTION** Design, plan, and execute comprehensive functional testing plans associated with the launch of new products and services in the consumer market, aimed at ensuring the quality of each commercial launch. Coordinate with various client/supplier areas for continuous process improvement. Facilitate the comprehensive testing process, ensuring time to market, end-customer satisfaction, and readiness of assisted and self-service support channels. \- Perform analysis of product and service requirements. \- Define and execute test management. \- Measure the quality of product and service implementation. \- Define processes in customer service channels for products and services. \- Carry out and execute continuous improvement of processes. \- Establish coordination with different functional areas to perform end-to-end test certification. Actively participate in the various stages of product development to ensure understanding of scope and impact. \- Lead and implement SERNAC and SUBTEL policies. Lead, coordinate, and participate in various initiatives related to regulatory bodies. \- Lead and implement business area policies and initiatives under the VP. \- Define necessary activity plans for designing and executing user acceptance testing for initiatives in which they participate. \- Agree on testing strategy with internal and extended teams. \- Assess required capacity to achieve testing goals. \- Escalate impediments for resolution. \- Agree on test planning with value chain areas. \- Define and coordinate with channel owners the support processes for customer service regarding products and services. \- Jointly define with channel owners contingency and escalation processes related to customer support throughout the lifecycle of products and services. Metropolitan Region, Las Condes 24/09/2025 \- 19/11/2025 Reserved Full-time ### **REQUIRED QUALIFICATIONS** **Educational Level:** Complete Higher Education **Experience:** 1 year **Qualifications:** * Business Engineering ### **CHARACTERISTICS** **Type of contract:** Indefinite Contract **Job Level Offered:** Professional **Source of Offer:** WEB **Internship-type Offer:** No **Suitable for the following employment groups:** People with disabilities View job requirements