The OMS Import Coordinator will be responsible for ensuring customer satisfaction through the efficient management of import processes. This role involves coordinating shipments and guaranteeing that all documentation and operations comply with established commitments. **Responsibilities:** * **Shipment Coordination:** Ensure the proper and timely coordination of international freight shipments, both air and sea. * **Document Management:** Handle all necessary documentation for import processes, including letters of credit, bank requests, and commercial documents (packing lists, certificates of origin, etc.). * **Order Monitoring:** Monitor purchase order visibility within the FORUS system, ensuring data accuracy and integrity. * **Supplier Communication:** Serve as the liaison between the client and suppliers, ensuring deadlines are met and resolving any issues that arise. * **Reporting:** Provide regular reports on the status of operations and documentation, identifying areas for improvement and proposing solutions. * **Process Supervision:** Monitor and manage the allocation of maritime transport contracts according to client needs. * **Training:** Support training of new team members in document and operational processes. **Requirements:** * Minimum of 3 years of experience in similar roles within international trade or logistics. * Academic background in International Trade, Business Administration, or related fields. * Knowledge of document management and import operational processes. * Intermediate level of English (spoken and written) and proficiency in MS Office tools. * Strong communication, organizational skills, and ability to work under pressure. * DHL Global Forwarding is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, or disability.