Description
Job Summary:
We are seeking a Sales Support Assistant to support the sales team in Castro by managing daily digital and administrative needs—ideal for individuals seeking practical experience in sales and customer service.
Key Highlights:
1. Entry-level position for development in sales and customer service.
2. Professional and pleasant office environment with hands-on training and teamwork.
3. Opportunities for growth in communication and organizational skills.
**About the Role**
Castro is known for its strong local business community, and at YMBEAT Digital Services SpA, we apply that same practical approach to customer service and business support. We help companies efficiently manage their day-to-day digital and administrative needs. We are looking for a Sales Support Assistant (m/f/d) to help our sales team stay organized, respond to customer needs, and ensure smooth sales processes.
You will support sales representatives with customer inquiries, preparation of commercial documentation, updating records, and coordinating follow-ups. This is an entry-level role, ideal for those wishing to gain practical experience in sales, customer service, and commercial operations.
**Why Work With Us?**
**The Environment:** Our office in Castro offers a professional and pleasant environment where employees can learn, collaborate, and develop their skills.
**Training:** You will receive hands-on training on our sales processes, customer relationship management tools, and internal systems.
**Teamwork:** You will work alongside experienced members of the sales and administration teams who will guide you as you develop your professional skills.
**Growth:** We offer opportunities to develop your communication, organizational, customer service, and sales support skills as you gain experience.
Key Responsibilities
**Sales Support:** Assist sales representatives with daily administrative and customer service tasks.
**Customer Communication:** Respond to basic customer inquiries via email, phone, and other authorized communication channels.
**Documentation:** Prepare and organize quotations, customer records, sales documents, and other essential materials.
**Data Management:** Accurately enter and update customer and sales information into company systems.
**Follow-up:** Help track customer requests and leads according to established procedures.
**Team Coordination:** Coordinate with sales, administration, and other internal departments to ensure customer requests are handled efficiently.
What We’re Looking For
**Experience:** 0–1 year of experience in sales support, customer service, administration, retail, or a related field. Recent graduates and candidates with no prior work experience are welcome to apply.
**Education:** Completed secondary education; technical training or university studies in administration, business, marketing, communications, or a related field are valued.
**Computer Skills:** Basic proficiency in Microsoft Office, Google Workspace, email, and online business tools.
**Communication:** Strong oral and written communication skills in Spanish.
**Organization:** Ability to manage basic administrative tasks, maintain accurate records, and follow established procedures.
**Attitude:** We seek a responsible, eager-to-learn, customer-oriented individual capable of working effectively in a team.
Salary: $790\.734 \- $850\.000 per month
Work Location: On-site employment