Description
Position Summary:
Support Sales and Marketing by performing general office tasks, preparing sales documents, promoting the brand, and serving as a point of contact for customers.
Key Highlights:
1. Support Sales and Marketing with administrative tasks and document preparation.
2. Promote the brand image and serve as a point of contact for customers.
3. Cultivate positive working relationships and uphold quality standards.
**Additional Information**
**Job Number**26113173
**Job Category**Sales \& Marketing
**Location**Santa Magdalena No. 111, Santiago, Region Metropolitana de Santiago, Chile
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Perform general office tasks to support Sales and Marketing (e.g., filing, sending emails, transcribing information, sending faxes, photocopying). Prepare sales-related documents throughout the entire sales process (e.g., proposals, contracts, or banquet orders for events). Promote brand image awareness both internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Utilize sales techniques that maximize revenue while maintaining current guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, initiatives, third parties) using sales-related software. Respond to guest inquiries regarding property facilities and services (e.g., activity schedules, room rates and types, packages, promotions, entertainment, restaurants, special events). Serve as a point of contact for customers and communicate with them via telephone and email to respond to their questions and requests. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests in accordance with company standards; anticipate and address their service needs; and thank them with genuine appreciation. Speak to others using clear and professional language; prepare and review written documents accurately and completely; and answer telephones using proper protocol. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; listen and respond appropriately to concerns raised by other employees. Adhere to quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable work duties as requested by supervisors.
DESIRABLE SKILLS
Education:High school diploma or equivalent General Educational Development (GED) certificate.
(General Educational Development, GED).
Related Work Experience:At least 1 year of related work experience.
Supervisory Experience:No supervisory experience required.
License or Certification:None
*At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.*
Where timeless classics intertwine with modern details. Where business meets pleasure. Where travelers from around the world can enjoy the local area. As a team member, you will become part of the Four Points by Sheraton community—where everyone is welcome, we help each other, and every hotel matters. We deliver exactly what guests need—no complications. If you seek opportunities to make guests feel comfortable in a friendly, genuine, and accessible environment, join our team. By joining Four Points, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, begin fulfilling your purpose, **be part** of an incredible global team, and **become** your best self.