Recepcionista

Description

Summary: As a Receptionist at JLL, you will be the vital first point of contact, creating exceptional experiences for visitors, clients, and employees while ensuring smooth daily operations. Highlights: 1. Serve as the vital first point of contact for the office 2. Create exceptional experiences for visitors, clients, and employees 3. Develop professional skills in a dynamic corporate real estate environment JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Receptionist – JLL **What this job involves:** As a Receptionist at JLL, you'll serve as the vital first point of contact for our office, creating exceptional experiences for visitors, clients, and employees alike. This role is essential to maintaining smooth daily operations by managing correspondence, coordinating logistics, and providing critical administrative support to leadership. You'll be the welcoming face of JLL, ensuring seamless communication flow while handling diverse operational tasks that keep our business running efficiently. This position offers an excellent opportunity to develop your professional skills in a dynamic corporate real estate environment, where your organizational abilities and customer service excellence will directly contribute to our team's success. If you thrive in fast\-paced settings and enjoy being at the center of office operations while building valuable business experience, this role is perfect for you. **What your day\-to\-day will look like:** • Receive, process, and manage the distribution of all external correspondence including mail, invoices, purchase orders, and packages to ensure timely delivery to appropriate departments and personnel * Greet and attend to all office visitors with professionalism and warmth, creating positive first impressions while managing visitor registration, access protocols, and guest coordination * Answer, screen, and direct incoming calls to the appropriate departments or individuals, ensuring efficient communication flow throughout the organization and professional phone etiquette at all times * Coordinate transportation logistics by arranging taxi reservations for employees and managing dispatch of orders, documentation, accessories, equipment, and other items within the Metropolitan Region and to other regions using various transport companies * Validate motorcycle courier service vouchers for monthly billing purposes, maintaining accurate records of all delivery services and ensuring proper documentation for accounting processes * Provide administrative assistance to management on various tasks, including scheduling support, document preparation, maintaining organized filing systems, and managing registration forms and spreadsheets * Utilize office software including Excel, Word, Outlook, and Teams to maintain records, communicate effectively, and support daily operational needs with intermediate\-level computer proficiency **Required Qualifications:** • Intermediate level of English proficiency with ability to communicate effectively in both written and spoken English for business correspondence and visitor interactions * Intermediate computer skills with practical working knowledge of Microsoft Office suite including Excel, Word, Outlook, and Teams to manage administrative tasks and digital communications * Proven experience in administrative tasks, preferably including front desk operations, customer service, or public\-facing roles that demonstrate professional communication abilities * Strong time management and organizational skills with demonstrated ability to prioritize multiple tasks, manage competing demands, and maintain efficiency in fast\-paced environments * Professional demeanor with excellent interpersonal and communication skills, capable of representing JLL with courtesy, discretion, and a service\-oriented mindset at all times **Preferred Qualifications:** • Previous experience providing administrative support or assistance to management or executive\-level personnel, demonstrating ability to handle sensitive information and complex scheduling needs * Background working in corporate environments, particularly in real estate, property management, or professional services firms where multi\-tasking and client interaction are essential * Familiarity with logistics coordination, courier services, and vendor management processes for managing deliveries, shipments, and transportation arrangements * Experience with visitor management systems, office security protocols, and reception area operations in corporate or commercial settings * Demonstrated ability to maintain composure and professionalism when managing difficult situations, unexpected challenges, or high\-volume periods at the front desk * Knowledge of filing systems, document management practices, and record\-keeping standards that ensure organized and easily accessible information * Customer service training or certifications demonstrating commitment to excellence in client and visitor experiences If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well\-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.