Parts & Pricing Planner

Description

Job Summary: Ensure sales management, billing, and customer service, while providing strategic support to the sales team to achieve business objectives. Key Highlights: 1. Focus on customer service and passion for winning 2. Strategic support to the sales team 3. Development in mining, machinery, or construction environments Sandvik Mining is seeking: **Parts \& Pricing Planner** **ARE YOU FOCUSED ON CUSTOMER SERVICE AND PASSIONATE ABOUT WINNING?** **WE HAVE A PLACE FOR YOU** *" This job posting complies with Law 21.015, which promotes the inclusion of persons with disabilities in the labor market."* **GENERAL PURPOSE OF THE POSITION:** Ensure accurate sales, billing, and customer service management through precise and efficient process execution, guaranteeing proper order shipment, payment, and documentation. Additionally, provide strategic support to the sales team to contribute to achieving business objectives. **MAIN RESPONSIBILITIES:** * Process sales and invoices promptly, ensuring orders are shipped, invoiced, and paid correctly. * Prepare and manage commercial documentation, reports, proposals, sales contracts, and maintenance agreements. * Perform calculations and analyses to generate sales- and contract-related reports and statistics. * Research customer accounts, prospective customers, competitors, and market trends to support commercial management. * Address internal and external customer inquiries regarding product availability, pricing, delivery timelines, and order status. * Coordinate with production, warehouse, and distribution departments to verify order statuses and resolve customer requests or complaints. * Maintain up-to-date customer records and track orders, deliveries, commissions, expenses, and reports using corporate systems. **YOUR PROFILE:** * Technical or Industrial Mechanical and/or Automotive Engineering degree. * Minimum 2 years of experience in similar roles; preferably 5 years in mining, machinery, or construction industries. * Intermediate English (desirable). * Advanced proficiency in MS Office (Excel, Word, PowerPoint) (desirable). * Experience using commercial management or customer service systems. * Analytical ability, customer orientation, and effective communication skills. **ADDITIONAL REQUIREMENTS:** * Willingness to travel domestically and internationally. * Availability to work under an administrative shift system (5x2\). * Class B driver's license, minimum 3 years of validity (mandatory). * Residence in Santiago (mandatory). **Work Location: Santiago** **APPLICATION PROCESS:** * **Sandvik Internal Candidates:** Access Intranet Vacancies Job ID: **R0096778\.** * **External Candidates:** www.sandvik.com “Careers”, enter code **R0096778** (create user account, **upload updated CV**, and **complete questionnaire**, if applicable). *Sandvik is an equal opportunity employer. We value diversity and foster an inclusive and collaborative environment.* *We are global leaders in equipment, tools, spare parts, and solutions for underground and surface mining, with a strong commitment to safety, innovation, and sustainability.*