IT Services Director

Description

Position Summary: We are seeking an IT Services Director to lead the technology services strategy, oversee operations, and ensure the quality of solutions. Key Highlights: 1. Technological leadership and participation in strategic decision-making. 2. A professional environment with enterprise systems and multidisciplinary teams. 3. Professional development in technology leadership and service management. About the Position I\-Teleges Chile SpA provides technology services, business support, infrastructure management, system administration, and digital solutions for organizations across various sectors. We are seeking an **IT Services Director** to lead the technology services strategy, supervise support and infrastructure operations, coordinate specialized teams, and ensure continuity and quality of solutions delivered to clients. **Why work with us?** **Technological Leadership** Participate in strategic decisions related to services, infrastructure, and technological growth. **Professional Environment** Work with enterprise systems, digital platforms, and multidisciplinary technical teams. **High Business Impact** Directly contribute to improving IT service availability, efficiency, and quality. **Professional Development** Strengthen your expertise in technology leadership, service management, and team leadership. **Key Responsibilities** * Lead the IT services strategy and operations * Supervise support, systems, and infrastructure teams * Manage service levels, priorities, and critical incidents * Coordinate technology implementation and modernization projects * Manage vendors, budgets, resources, and performance metrics * Monitor service availability, continuity, and quality * Drive improvements in processes, tools, and procedures * Coordinate with clients and internal departments to identify needs * Prepare executive reports and strategic recommendations * Ensure compliance with internal policies and standards What We Are Looking ForExperience * Solid experience in IT services, infrastructure, technical support, systems, or digital operations management * Prior experience leading technical teams and high-responsibility projects * Experience in cloud services, operational continuity, vendor management, or digital transformation will be valued Salary: $4\.300\.000 \- $5\.900\.000 per week Work Location: On-site employment