Administrative Assistant - Mindplace

Description

Job Summary: We are seeking an Administrative Assistant to serve as the first point of contact, providing a friendly reception, initial emotional support, and ensuring comprehensive administrative management to maintain service continuity and quality. Key Highlights: 1. Friendly reception, orientation, and personalized patient care. 2. Comprehensive administrative management and operational coordination of the center. 3. Opportunity to join a great team. At Bupa Clínica Santiago, we are looking for an Administrative Assistant with the mission to: Serve as the center’s first point of contact, delivering a friendly reception and, when appropriate, initial emotional support; ensure comprehensive administrative management of patients, professionals, scheduling, payments, documentation, and operational coordination to safeguard service continuity and quality. Main Responsibilities: \- Friendly reception, orientation, and personalized patient care; initial emotional support when appropriate. \- Comprehensive administrative management: payments, records, filing, patient communication, documentation, emails, and requests to professionals. \- Scheduling management: appointments, cancellations, rescheduling, confirmations, waiting lists, overbookings, and continuity of care. \- Operational coordination with professionals, Mindplace coordination, security, cleaning, IT, and support areas during contingencies. \- General center support: inventory, organization, hydration station, calm box, teleconsultation, security, and evacuation. Working Hours: Monday to Friday, 13:00–20:30 hrs What We Offer: * Meals at the Clinic cafeteria * SalaCoffe (You’ll find tea, coffee, kettle, and refrigerator for your breaks during the workday) * Bicycle parking with 24/7 security * If you’re interested in joining a great team, this opportunity is for you! * * This position complies with Law No. 21.015, which promotes the inclusion of persons with disabilities in the labor market. * Application Questions: * Please describe your experience in patient care * Provide updated contact information and availability to start * Indicate your desired net salary Work Location: On-site employment