Call Center Executives for Insured Persons Support

Description

Job Summary: We are seeking service-oriented call center executives with excellent communication skills to handle inquiries from insured persons and deliver high-quality service. Key Responsibilities: 1. Handle insured persons' inquiries via call center. 2. Provide guidance on general insurance concepts and medical benefits. 3. Guide users in using web platforms and digital self-service tools. **Call Center Executives for Insured Persons Support (2 positions)** **Call Center Workers / Telephone Operators / Telephone Surveyors or Sales Agents \- Other Salespersons** =============================================================================================================================================================================== ### **CONTACT INFORMATION** **Company:** SERCOMED **Economic Activity:** Other telecommunications activities n.e.c. ### **DESCRIPTION** Sercomed wants you to join our team! We seek service-oriented individuals with excellent communication skills and motivation to deliver high-quality support to insured persons, helping resolve their inquiries promptly, empathetically, and efficiently. What will you do in this role? ? Handle insured persons' inquiries via call center. ? Provide guidance on general insurance concepts such as deductible, premium, coverage, limits, co-payments, and others. ? Resolve inquiries related to medical benefits and general medical concepts. ? Guide users in using web platforms, virtual branches, and digital self-service tools. ? Record each interaction in the company's systems. ? Meet defined quality and service standards for operations. What do we offer? ? Join a company with over 28 years of... (More details upon application) Metropolitan Region, Santiago 05/08/2026 \- 09/09/2026 Confidential Full-time ### **REQUIREMENTS** **Education Level:** **Experience:** Not required ### **CHARACTERISTICS** **Contract Type:** Fixed-term Contract **Position Level Offered:** Other **Source of the Offer:** API **Professional Practice Internship Offer:** No