Sales Coordinator

Description

Summary: Perform administrative tasks to support sales and marketing, prepare sales documents, and interact with customers regarding hotel information. Highlights: 1. Administrative support and preparation of sales documents. 2. Interaction with customers regarding hotel-related inquiries. 3. Development of positive professional relationships. **Additional Information** **Job Number**26113173 **Job Category**Sales \& Marketing **Location**Santa Magdalena No. 111, Santiago, Region Metropolitana de Santiago, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Handle general administrative tasks to support the Sales and Marketing department (e.g., filing, sending emails or faxes, data entry, photocopying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or event orders). Promote the brand’s image both internally and externally. Compile materials and create information packs (e.g., brochures, promotional materials). Apply sales techniques that maximize revenue while maintaining loyalty among existing Marriott customers. Enter, retrieve, reconcile, and verify information (e.g., commissions, prospects, third parties) using the software employed during the sales process. Respond to customer inquiries regarding hotel facilities/services (e.g., operating hours, room types and rates, offers, promotions, entertainment, restaurants, special events). Serve as a point of contact for customers and communicate with them via telephone and email to address questions and requests. Follow and implement all brand and hotel policies and procedures; ensure a clean and complete uniform is worn; maintain a neat and professional appearance at all times on property; respect confidentiality when disseminating brand- and/or hotel-specific information and protect all company assets. Greet and welcome all guests according to brand standards; anticipate and fulfill guest needs; and thank guests warmly. Use clear and courteous language in all communications; prepare and proofread written documents accurately and thoroughly; answer the telephone using appropriate language. Develop positive and constructive professional relationships with peers; unite and support one another to achieve common goals; listen and respond appropriately to other employees’ concerns. Comply with quality requirements and standards. Move, lift, carry, pull, and place objects weighing up to 4.5 kilograms independently. Perform all other duties assigned by supervisors that are consistent with this position. RECOMMENDED QUALIFICATIONS Education:High school diploma or equivalent. Related work experience:At least 1 year of related work experience. Supervisory experience:None. License or certification:None. *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities for all. We have fostered an environment where our associates’ unique qualities are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences our associates bring. We strive to prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* Where timeless classics meet modern details. Where business meets pleasure. And where even travelers from around the world can discover local distinctiveness. As a team member, you will be part of our Four Points by Sheraton community—a united community where everyone is welcome, where we support one another, and where every hotel matters. We deliver exactly what guests seek—simply and without unnecessary complications. If you aim to welcome and make your guests feel comfortable in a warm, authentic, and accessible environment, join our team. By joining Four Points, you become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** purpose in your career, **belong** to an exceptional international team, and **become** the best version of yourself.