Guest Environment Expert

Description

Position Summary: Guest Environment Experts are essential to maintaining the cleanliness and distinctive experience of a Marriott hotel, ensuring guest satisfaction through attentive and sincere service. Key Responsibilities: 1. Build a unique and memorable experience for the guest. 2. Maintain the hotel’s overall appearance and cleanliness. 3. Provide thoughtful and sincere service that anticipates guests’ needs. **Additional Information** **Job Number**26104650 **Job Category**Housekeeping \& Laundry **Location**Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not limited to providing guests with a clean room and freshly made bed. Beyond that, it is about building an experience that is unique and memorable for the guest. Our Guest Environment Experts are skilled professionals across a range of cleaning functions, responsible for maintaining the hotel’s overall appearance and cleanliness. They feel empowered to stay active and do what is needed at any given moment—whether responding to guest requests, restocking housekeeping carts, cleaning guest rooms and public areas, or handling other responsibilities—ensuring that hotel spaces enable guests to enjoy an outstanding experience. Regardless of your specific role, there are several fundamental elements critical to success: ensuring a safe workplace, following company guidelines and procedures, respecting confidentiality, upholding quality standards, and maintaining a professional uniform, personal appearance, and communication. Guest Environment Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving, lifting, carrying, pushing, and placing objects weighing less than 50 pounds without assistance). It is essential that Guest Environment Experts consistently perform these tasks—and other reasonable duties assigned—to ensure guest satisfaction and smooth hotel operations. *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to not discriminating based on disability, veteran status, or any other characteristic protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality—innovating whenever possible while preserving the comfort of the familiar worldwide. As a host at Marriott Hotels, you will help uphold our promise of “A Wonderful Hotel Experience, Every Time” through thoughtful and sincere service that anticipates guests’ needs—enhancing this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore employment opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself. JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations worldwide. JW believes employees come first—because if you’re happy, guests will be too. JW Marriott associates are trusted, innovative, authentic, intuitive, and carry forward the brand and company founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy genuine camaraderie with a highly diverse group of colleagues. JW creates opportunities for training, development, recognition, and—most importantly—a place where you can pursue your passion within a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.