Customer Administrator - Coyhaique

Description

Job Summary: We are seeking a Customer Administrator to comprehensively manage customer relationships, ensuring an excellent service experience and fostering loyalty within our client portfolio. Key Responsibilities: 1. Manage customer inquiries, requests, and requirements. 2. Ensure compliance with contracts and commercial agreements. 3. Resolve incidents and support collections management. * Full-time position * Administrator * Aysén Region * Coyhaique **Salfa Rent continues to grow — join our team!** We are looking for a **Customer Administrator** for our branch in **Coyhaique**, who will play a key role in managing customer relationships, ensuring an excellent service experience, adherence to commercial agreements, and strengthening client portfolio loyalty. **What will be your purpose?** To comprehensively manage customer relationships by delivering personalized and timely service, ensuring fulfillment of commitments and contributing to Salfa Rent’s growth and market positioning in the automotive sector. **Main Responsibilities** * Serve as the primary point of contact for customers, managing inquiries, requests, and requirements. * Ensure compliance with contracts, commercial agreements, agreed timelines, and conditions. * Coordinate with various operational departments to guarantee proper vehicle and service delivery. * Effectively manage and resolve customer incidents or requests. * Monitor payments and support collections management as required. * Train and guide customers on product and service usage. * Ensure compliance with internal company policies, procedures, and regulations. **Requirements** * Technical-professional degree or university degree in **Business Administration** or related field. * Experience in customer service, account administration, commercial coordination, or similar roles. * Preferred experience in service-oriented, automotive, leasing, or car rental companies. * Valid Class B driver’s license. **Competencies** We seek individuals who stand out for: Customer orientation. Organizational and follow-up skills. Effective communication. Problem-solving ability. Collaborative teamwork. Proactivity and sense of responsibility. **Why choose SALFA RENT?** Because here you don’t just **work** — you also grow, learn, and build your professional path. We offer **excellent Modo Salfa benefits**, designed to support your holistic development and well-being. **Apply now and become part of one of Chile’s best companies to work for!** **Desired Profile** ------------------ * Technical-professional degree or university degree in **Business Administration** or related field. * Experience in customer service, account administration, commercial coordination, or similar roles. * Preferred experience in service-oriented, automotive, leasing, or car rental companies. * Minimum 1 year of experience * Minimum education: Higher technical-professional degree * Graduate