Management Support and Maintenance Engineer

Description

Job Summary: We are seeking a Management Support and Maintenance Engineer to provide first- and second-level support, resolve incidents, and perform maintenance on management and backoffice systems. Key Highlights: 1. First- and second-level support for management and backoffice systems. 2. Incident resolution in the stock market. 3. Application development and maintenance (Java, HTML, PHP, VB, SQL Server). Join Kibernum as a Management Support and Maintenance Engineer! At Kibernum Chile, we are looking for a Support and Maintenance Engineer with experience in incident resolution, user support, and maintenance development for management and backoffice systems. Your responsibilities will include: Providing first- and second-level support for management systems, backoffice, CRM, and SAP. Resolving incidents related to the stock market. Developing and maintaining applications in Java, HTML, PHP, VB, and SQL Server. Submitting requests to Level 2 Support and vendors. Providing remote assistance to internal users, ensuring excellence in service. Requirements: Experience in technical support and incident resolution within financial or stock market environments. Proficiency in Java, HTML, PHP, VB, and SQL Server. Experience in user support and incident management. Ability to document and escalate requests to higher levels. Work modality: Hybrid / On-site. Location: Santiago. Contracted by Kibernum. -Requirements- Minimum education: High school diploma (Humanities/Technical track) 2 years of experience Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte