IT Specialist

Description

Position Summary: We are seeking an IT Specialist to provide assistance, support, and training to users on computing equipment and systems, supporting departmental projects. Key Responsibilities: 1. Direct and remote IT support to users 2. Installation and maintenance of systems and equipment 3. Participation in security and regulatory activities **Job Family:** Information Technology **Business Unit:** Andritz Group **Contract Location:** Santiago de Chile, Santiago, CL **\#job\-location.job\-location\-inline { display:** inline; } **Work Location:** Santiago de Chile **Location Type:** Office Location / Office\-based **Employment Type:** Permanent **Description:** At ANDRITZ, we are looking for an IT Specialist for our office in Santiago, Chile. The mission of this role is to carry out user assistance, support, and training activities related to the use of organizational computing equipment and systems. Additionally, to provide support to various departmental projects in accordance with established policies. Main Responsibilities * Provide direct and remote IT support to ANDRITZ Chile users. * Install systems according to internal standards. * Clean equipment (software and, in some cases, hardware). * Back up data in case of equipment issues. * Administer and track warranties for notebooks, laptops, and IT equipment in general. * Install and replace communication equipment. * Perform basic server inspections, primarily hardware-related and partially software-related. * Maintain the smartphone inventory, activate devices (internal systems), and provide support. * Manage the replacement and maintenance of backup tapes. * Support activation of new sites or projects. * Participate in all company-organized security activities such as seminars, inductions, trainings, campaigns, and strictly comply with all applicable company regulations, standards, or procedures related to health, safety, and environment, as well as those specific to each project. * Carry out any other ancillary or related duties. Requirements * Technical professional in ICT with experience in first-level support. * Minimum 2 years of experience in similar roles. Cross-functional Competencies * Intermediate English * Proficiency with Windows 11 and Office 365\. * Basic networking knowledge. * Knowledge of printers. Computer and technology usage Support for colleagues **Job Posting ID:** 22357