Description
Job Summary:
Supervise store operations via cameras, verifying compliance with protocols and reporting deviations.
Key Highlights:
1. Real-time monitoring of operations across multiple locations.
2. Timely detection and reporting of non-compliance and deviations.
3. Use of CCTV systems and computer-based tools.
We are seeking a Camera Monitor!
**Job Objective:**
Supervise the proper operation of stores via cameras, verifying compliance with company-established protocols, procedures, and standards, and promptly detecting and reporting any deviations.
**Main Responsibilities:**
* Monitor operations across various stores in real time.
* Verify compliance with operational protocols and procedures.
* Detect and report non-compliance, improper practices, or situations requiring intervention.
* Follow up on reported incidents.
* Review recordings as needed to verify procedures or investigate incidents.
* Maintain records of major deviations detected.
* Promptly inform supervisors of any relevant situations.
**Requirements:**
* Completed secondary education.
* Technical training in Security, Administration, Operations, Risk Prevention, or related field is desirable. Prior experience in CCTV monitoring, operational supervision, or protocol compliance control will be valued.
* Experience in camera monitoring, supervision, or operational control.
* Proficiency in CCTV systems and computer-based tools.
* Experience in restaurants, retail, or multi-location operations is desirable.
**Competencies:**
* Strong observational skills and concentration.
* Orientation toward protocol compliance.
* Proactivity and sound judgment.
* Effective communication.
* Responsibility and confidentiality.
**Location: Office in Vitacura.**