Operations / General Services Manager

Description

Job Summary: Coordinate and ensure continuity of operational, administrative, and general services processes, guaranteeing proper management and policy compliance. Key Responsibilities: 1. Manage general services and support procurement to ensure operational continuity 2. Coordinate and supervise office and distribution center maintenance 3. Manage supplier relationships and handle incidents **Operations Manager** A leading retail / mass consumer goods company is seeking an **Operations Manager**, responsible for coordinating and ensuring continuity of the organization’s operational, administrative, and general services processes. **Purpose of the Role** Ensure proper management of general services for the office and distribution center, while supporting the procurement process through ERP purchase requisition generation, document control, and approval tracking—thereby guaranteeing operational continuity and compliance with purchasing policies. **Main Responsibilities** ✔ Coordinate and supervise office and distribution center maintenance ✔ Manage critical equipment (air conditioning units, electric stackers, etc.) ✔ Manage relationships with service providers (cleaning, maintenance, pest control, repairs, etc.) ✔ Ensure operational continuity and infrastructure by managing incidents ✔ Monitor availability of operational and office supplies ✔ Maintain asset records (equipment, furniture, etc.) ✔ Coordinate internal logistics (transportation, catering, events) ✔ Provide day-to-day operational support to staff ✔ Generate purchase requisitions in ERP with documentary support ✔ Coordinate issuance and approvals of purchase orders ✔ Track purchase requisitions until execution ✔ Prepare acceptance certificates for received services and goods ✔ Ensure compliance with purchasing policies ✔ Route internal requirements correctly ✔ Avoid negotiations outside the established process **Experience:** * 2–4 years of professional experience in roles related to: logistics operations, general services, procurement / supply chain * Supplier management, coordination of services (maintenance, cleaning, general services), service compliance tracking, resolution of supplier-related incidents * Procurement processes: generating purchase requisitions, handling quotations, coordinating with procurement department, tracking purchase orders to closure * ERP SAP B1 or QuickBooks experience: generating purchase requisitions, purchase offers, acceptance certificates, and process traceability * Experience working in warehouses or distribution centers Other Skills: * Intermediate Excel (tables, tracking, reporting) * Supplier qualification Maximum Salary: $1\.000\.0000