Job Summary: ACL is seeking a Help Desk Technical Support professional to provide user assistance, resolve technical incidents, and maintain equipment, ensuring operational continuity. Key Responsibilities: 1. Provide user support and assistance via help desk. 2. Perform equipment maintenance and formatting, software installation. 3. Resolve hardware incidents and system failures. **Help Desk Technical Support (1 vacancy)** **Developers and Systems Analysts \- Computer Programming Technicians** =============================================================================================================================================== ### **CONTACT INFORMATION** **Company:** ACL (Computational Applications) **Economic Activity:** Information technology consulting activities and information technology facility management ### **DESCRIPTION** At ACL, a leading technology solutions company with over 30 years of experience in Latin America, we are seeking talent for the Help Desk Technical Support position. If you are passionate about providing user support, resolving technical incidents, and serving as a key contributor to operational continuity, this opportunity is for you! What will you do? Provide user support and assistance through the help desk (telephone support). Perform equipment maintenance, formatting, and Windows installation. Deploy corporate image on new devices. Resolve hardware incidents, performance slowdowns, and system failures. Install corporate software and peripherals. Execute preventive and corrective equipment maintenance. What are we looking for? Technical qualification in Computer Science, IT Support, or related field. Minimum 3 years of experience in technical support and help desk operations. Knowledge of microcomputing, office equipment installation and repair. Experience installing Windows, formatting, and configuring equipment. Strong communication skills, proactivity, and service orientation. High empathy, courtesy, and user support capabilities. Metropolitan Region, Las Condes 16/03/2026 \- 06/04/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education Level:** **Experience:** 3 years ### **CHARACTERISTICS** **Contract Type:** Indefinite-term contract **Position Level Offered:** Professional **Source of Posting:** WEB **Professional Practice Opportunity:** No **Suitable for the following employment groups:** Persons with disabilities View job requirements