Regional Operations Manager

Description

Summary: Seeking a high-leverage operator to join the LatAm Ops Team, focusing on core engines that connect millions, sitting at the intersection of Data Science, Product Engineering, and Local Operations. Highlights: 1. Owns deep-dive analyses into marketplace failures across LatAm 2. Acts as strategic lead for local launches, aligning regional priorities 3. Builds frameworks and automated tools to increase operational velocity **About the Role** We are looking for a high\-leverage operator to join the LatAm Ops Team, specifically overseeing Matching and Trip Radar\-the core engines that connect millions of riders and earners every day. You will sit at the high\-stakes intersection of Data Science, Product Engineering, and Local Operations. You'll be tasked with solving some of the most visible challenges in one of Uber's most critical global regions. **What You'll Do*** Own the Diagnosis: You won't just report on reliability issues; you'll own the "why." You will conduct deep\-dive analyses into marketplace failures across LatAm, identifying structural gaps in our matching logic. * Architect and review Experiments: You are the bridge to our Tech teams. You will review, challenge, and recommend experiments for our matching algorithms, ensuring that global product builds solve local LatAm complexities. * Operational Command: You'll act as the strategic lead for local launches. You will align regional priorities with global product roadmaps, ensuring that when we hit "go" on a new feature, it lands with maximum impact. * Build the Future (Automation): We have no interest in repeating manual tasks. You will build the frameworks and automated tools that allow our team to scale, increasing our operational velocity. * High Visibility: You are working on the core of the Uber app. Your work on Matching and Trip Radar directly hits the P\&L and is monitored by leadership daily. * Tech\-Heavy Collaboration: You will be deeply embedded with Product and Engineering, influencing the roadmap of our most sophisticated marketplace tools. * Unmatched Growth: The complexity of the LatAm market provides a unique proving ground for anyone looking to accelerate their career in tech operations. **What You'll Need*** 5 \- 7 years of professional experience. * English proficiency. * The Analytical Edge: You have a "builder" mindset with the SQL/Python skills to back it up. You don't just find problems; you model solutions. * Technical Fluency: You can hold your own in a room with engineers. You understand how algorithms function and how small changes in logic ripple across a massive marketplace. * Stakeholder management: You know how to manage stakeholders across time zones. You can translate complex technical constraints into clear operational strategies for local teams. * Bias for Action: You are energized by big\-impact projects and aren't afraid to take ownership of a launch that affects millions of users.