Position Summary: This role ensures optimal service and guest satisfaction by maintaining clean work areas and assisting managers with various personnel-related tasks. Key Highlights: 1. Ensures optimal service and guest satisfaction 2. Keeps work areas clean and organized 3. Supports the team in achieving common goals **Additional Information** **Job Number**26049170 **Job Category**Food and Beverage \& Culinary **Location**Four Points by Sheraton Santiago, Santa Magdalena No. 111, Santiago, Region Metropolitana de Santiago, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Ensures staff work as a team to guarantee optimal service and meet guest needs. Completes opening and closing duties as required, including preparing necessary supplies and utensils, cleaning equipment and areas, securing doors, etc. Maintains clean work areas throughout the day by practicing “clean-as-you-go” procedures. Inspects dining areas to assess available seating, service quality, guest safety, and well-being. Completes maintenance work orders and submits them to the appropriate department or contacts that department directly for urgent repairs. Reports any employee, guest, or vendor incidents or accidents to management and Loss Prevention immediately upon occurrence. Communicates information to manager/supervisor by documenting relevant details in the appropriate department. Assists managers with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and developing employees, and serves as a role model. Complies with all company safety policies and procedures; reports any maintenance issues, safety hazards, accidents, or injuries; completes safety training and certifications. Ensures both uniform and personal appearance are neat and professional. Maintains confidentiality of company-owned information; protects company assets. Supports all coworkers and treats them with dignity and respect. Supports the team in achieving common goals. Meets quality assurance expectations and standards. Moves, lifts, carries, pushes, pulls, and places objects weighing less than 50 pounds (22.50 kg) or equivalent without assistance. Stands, sits, or walks for extended periods or throughout the entire shift. Reads and visually verifies information in various formats (e.g., small print). Visually inspects tools, equipment, or machinery (e.g., to identify defects). Grasps, turns, and manipulates objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reaches above shoulder height and below knee level, including bending, twisting waist, pulling, and stooping. Navigates narrow, confined, or elevated spaces. Climbs up and down service stairs and/or ramps. Welcomes and acknowledges all guests according to company standards. Speaks with others using clear and professional language; answers telephone calls using appropriate etiquette. Listens and responds appropriately to concerns raised by other employees. Speaks with others using clear and professional language. Performs other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant Work Experience:At least 1 year of relevant work experience. Supervisory Experience:Supervisory experience is not required. License or Certification:None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* Where timeless classics intertwine with modern details. Where business meets pleasure. Where, although travelers come from around the world, they can enjoy the local area. As a team member, you will become part of the Four Points by Sheraton community—where everyone is welcome, we help each other, and every hotel matters. We deliver to guests exactly what they need—without complications. If you’re seeking opportunities to make guests feel comfortable in a friendly, genuine, and accessible environment, join our team. By joining Four Points, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, begin fulfilling your purpose, **be part of** an incredible global team, and **become** your best self.
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
