Description
Job Summary:
We are seeking a passionate Sales Associate who is dedicated to customer service, to advise and assist customers on the sales floor, managing the entire sales and loyalty-building process.
Key Highlights:
1. Personalized consultation on home and sleep products
2. End-to-end sales process management and customer loyalty building
3. Opportunity to join a leading brand in this industry
At CIC, we are looking for a Sales Associate passionate about customer service, with commercial skills and enthusiasm for connecting with our customers’ needs regarding sleep and home solutions. If you are motivated by achieving goals, delivering personalized advice, and becoming part of a leading brand in mattresses, furniture, and home décor, this opportunity is for you!
**What will you do on a daily basis?**
* Advise and assist customers on the sales floor, helping them find the best solution for their home and sleep needs.
* Manage the full sales process—including quotations and closing—using our internal systems.
* Meet and exceed individual and store-level sales targets.
* Maintain an immaculate sales floor: ensure proper display arrangement, correct price tagging, labeling, and signage.
* Build and manage customer loyalty by delivering a close, professional, and excellent shopping experience.
**Requirements:**
* Proven experience in retail sales and customer service (preferably in furniture, bedding, home appliances, or home goods).
* Ability to work toward commercial targets and sales metrics.
* Strong communication skills, empathy, active listening, and service orientation.
* **Availability:** Shifts aligned with mall operating hours (or as required by the store).
**Benefits:**
* 25% discount at CIC stores *(starting from indefinite-term contract)*.
* Supplementary health insurance *(starting from indefinite-term contract)*.
* Half-day birthday leave.
* Agreement with Compensation Fund (Caja de Compensación).
* Access to 100% free online courses for your professional development.
* Corporate activities and an excellent work environment.
* Meal allowance (amiPASS)