Job Summary: Valle Nevado is seeking a Customer Experience Manager to lead a team that ensures a high-quality experience and upholds the image of South America’s most modern ski resort. Key Responsibilities: 1. Lead the Customer Experience team at Valle Nevado 2. Ensure complete customer satisfaction 3. Guarantee quality protocols across all areas Valle Nevado’s 2026 Recruitment Season Has Begun!! Valle Nevado, South America’s most modern ski resort, is currently recruiting staff for the 2026 winter season. We are therefore seeking a Customer Experience Manager whose primary objective will be to lead and coordinate a team responsible for overseeing that all areas of Valle Nevado deliver a high-quality experience to visitors and safeguard our brand image—from day skiers to hotel guests. Your main mission will be to ensure that each area complies with established protocols, guaranteeing complete customer satisfaction. **What do you need to join our team?:** A university degree ideally in Tourism, Public Relations, or Marketing. Basic computer skills and proficiency in Microsoft Office. English and/or Portuguese (basic/intermediate level) is highly desirable. Minimum three years’ experience in similar roles. Good health compatible with working at high altitude (+3,000 m). Flexibility to work rotating shifts. Position Conditions **You will be working with us in the following modality:** On-site. And that’s not all—we offer benefits to make you feel right at home! Transportation, accommodation, and meals are provided to ensure your comfort and well-being while working with us. If you are passionate about the Andes Mountains and meet the requirements, don’t wait—join our team now! Your opportunity to be part of this exciting adventure at Valle Nevado is here! We look forward to welcoming you!