Job Summary: This role involves performing maintenance and repairs, responding to guest requests, and ensuring the proper functioning of hotel equipment and facilities. Key Responsibilities: 1. Perform preventive maintenance and repairs on various facilities. 2. Respond to guest repair requests and resolve issues. 3. Foster positive working relationships and support the team. **Additional Information** **Job Number**26037074 **Job Category**Engineering \& Facilities **Location**Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and all utility disconnect switches for buildings. Maintain maintenance inventory and request parts and supplies as needed. Communicate daily activities and issues to employees on other shifts using appropriate communication programs and standards. Demonstrate basic knowledge or aptitude to acquire knowledge in the following areas: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building management. Prepare and paint surfaces; perform minor wallboard and woodwork repairs; replace light bulbs and air conditioner filters; and thoroughly clean the painting or repair area. Test, diagnose malfunctions, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, switches and outlets, and other guestroom items. Program televisions and perform general engineering-related maintenance and inventory tasks. Use Lockout/Tagout procedures before performing maintenance work. Perform repairs on interior and exterior landscaping and exterior irrigation systems. Demonstrate basic computer operation skills, including entering schedules into the air handling system and adjusting temperature settings. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries; complete safety training and certifications; and properly store flammable materials. Ensure both uniform and personal appearance are neat and professional; maintain confidentiality of property information; and protect company assets. Welcome and recognize all guests according to company standards; anticipate and fulfill guest service needs; assist guests with disabilities; and thank guests with genuine appreciation. Ensure quality expectations and standards are met. Cultivate and maintain positive working relationships with others and support the team to achieve common goals; listen to and appropriately respond to other employees’ concerns. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform tasks involving movement without assistance. Climb stairs, service ramps, or ladders. Reach above shoulder height and below knee level, including bending, twisting waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job-related duties as requested. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate or vocational/technical training certificate preferred. Relevant Work Experience: Experience in general maintenance, preparation of interior and exterior surfaces, and painting. Hotel engineering/maintenance experience is a plus. Supervisory Experience: No supervisory experience required. REQUIRED QUALIFICATIONS License or Certification: Valid driver’s license *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality—innovating whenever possible while maintaining the comfort of the familiar worldwide. As a host at Marriott Hotels, you will help us uphold our promise of “A Wonderful Hotel Experience, Every Time” through thoughtful, sincere service that anticipates guests’ needs—enhancing this living legacy. With a name synonymous with hospitality worldwide, we proudly invite you to explore Marriott Hotels career opportunities. By joining Marriott Hotels, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself. JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations around the world. JW believes associates come first—because if you’re happy, guests will be too. JW Marriott associates are trusted, innovative, genuine, intuitive, and carry forward the brand and company founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy true camaraderie with a diverse group of colleagues. JW creates opportunities for training, development, recognition—and most importantly—a place where you can pursue your passion in a luxury environment focused on holistic wellbeing. Exceptional guest care begins with how we care for our associates. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.