Control and Programming Executive

Description

Job Summary: Coordinate and monitor customer requests, ensuring efficiency and quality in drinking water and wastewater services. Key Responsibilities: 1. Programming and control of customer requirements 2. Maintaining up-to-date work order information 3. Direct coordination with customers to ensure satisfaction **Control and Programming Executive (1 vacancy)** **Call Center Agents / Telephone Operators / Telephone Surveyors or Salespersons \- Other Salespersons** ===================================================================================================================================================================== ### **CONTACT INFORMATION** **Company:** Major Service Company. **Economic Activity:** Water collection, treatment, and distribution ### **DESCRIPTION** Job Mission: Schedule, coordinate, and follow up on complaints, requests, and initiatives, ensuring service efficiency and quality. 1\. Schedule and control the handling of requirements assigned to internal teams and internal/external contractors using available technological tools, in coordination with Drinking Water and Wastewater departments. 2\. Maintain up-to-date information on the status or progress of work orders by maintaining continuous contact with field operational units, both internal and contractor-operated. Keep work teams updated in the system. 3\. Contact customers and perform necessary coordination to ensure high-quality customer service and their satisfaction with request handling and resolution. 4\. Continuously monitor Reiteration indicators,... (More information upon application) Metropolitan Region, Santiago 19/08/2026 \- 23/09/2026 Confidential Full-time ### **REQUIREMENTS** **Education Level:** **Experience:** Not required ### **CHARACTERISTICS** **Contract Type:** Indefinite-term contract **Offered Position Level:** Other **Source of Offer:** API **Professional Practice Internship Offer:** No