Job Summary: We are seeking a Student Support Assistant to join our team, supporting students with their inquiries, providing information, and collaborating to ensure efficient and positive service. Key Highlights: 1. Development of experience in public service and customer service 2. Professional and collaborative work environment 3. Opportunities for learning and professional development **Student Support Assistant** **Job Summary:** We are seeking a Student Support Assistant to join our team in Concepción, Biobío Region. This is an excellent opportunity to develop experience in public service, customer service, administrative support, and request management within a professional and collaborative environment. The selected candidate will support students with their inquiries and requests, provide clear information, track requests, and collaborate across departments to facilitate an efficient and positive service experience. **What you'll do:** * Respond to student inquiries and requests * Provide clear information about processes, services, and activities * Guide students according to their needs * Record and update information in internal systems * Track requests and pending cases * Support administrative processes related to students * Manage documentation and records * Coordinate information with different departments * Handle in-person, telephone, and digital inquiries * Refer requests to the appropriate departments when necessary * Support student orientation and support activities * Maintain up-to-date student information * Prepare basic documents, reports, and records * Support activities and events related to the student community * Contribute to courteous, efficient, and timely service * Identify situations requiring follow-up * Perform other tasks related to service and administrative support **requirements:** * Completed secondary education or related training * Strong communication skills * Service orientation and interpersonal skills * Basic computer and digital tool proficiency * Ability to organize information and conduct follow-up * Responsibility and attention to detail * Ability to work effectively in a team * Willingness to learn new processes * Experience in customer service, reception, administration, education, or related fields is preferred * Candidates with varying levels of experience will be considered **Why work with us:** * Professional and collaborative work environment * Training and guidance to perform job responsibilities * Learning opportunities in service and administrative management * Development of skills in service delivery, communication, and organization * Participation in activities and processes related to student support * Opportunities for professional growth and development * Chance to collaborate with various organizational departments * Team-oriented toward collaboration and service * If you seek an opportunity to develop your skills and grow professionally in service and support, we invite you to apply now Salary: $7.800.000 - $9.600.000 per year Workplace: On-site employment
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
