Customer Service Representative

Description

Job Summary: We are seeking a responsible, friendly, and customer-oriented Customer Service Representative to join a professional and collaborative team. Key Highlights: 1. Professional and collaborative work environment 2. Training and guidance for performing job responsibilities 3. Opportunities for professional growth **Customer Service Representative Job Summary:** We are looking for a responsible, friendly, and customer-oriented individual to join our team in Concepción, Biobío, as a Customer Service Representative. This is a full-time opportunity to gain experience in customer service, communication, and operations within a professional and collaborative work environment. This position is suitable for individuals with experience in customer service, sales, commerce, administration, contact centers, or other environments involving direct customer interaction. Guidance on the processes and systems used in this role will be provided. **Location:** Concepción, Biobío, Chile **Employment Type:** Full-time **What you'll do:** * Respond to customer inquiries in a friendly and professional manner * Provide clear and accurate information about products and services * Resolve common customer requests and issues * Assist customers via telephone, email, chat, and digital channels * Record and update customer information * Follow up on pending requests and cases * Coordinate inquiries requiring support from other teams * Maintain clear and professional communication * Adhere to service procedures and standards * Support daily activities of the customer service team **Requirements:** * Strong communication skills * Service-oriented and customer-focused attitude * Ability to work in an organized manner * Basic computer and digital tool proficiency * Ability to learn new systems and procedures * Responsibility and willingness to work collaboratively * Prior experience in customer service, sales, administration, or related fields is valued but not mandatory * Candidates with varying levels of experience will be considered **Why work with us:** * Professional and collaborative work environment * Training and guidance to perform job responsibilities * Opportunities to develop customer service and communication skills * Potential for professional growth * Practical experience in customer service and operations * Collaboration with a supportive team * Opportunity to build a career in customer service If you are seeking an opportunity to develop your skills, gain experience, and grow professionally in the field of customer service, we invite you to apply for this position. Salary: $6\.600\.000 \- $10\.800\.000 per year Workplace: On-site employment