Customer Operations Transformation Consultant

CLP 27,000,000-34,000,000/year

MyJob

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Position Summary: This consultant will collaborate with organizations to improve their customer service operations by diagnosing challenges and designing measurable improvements. Key Highlights: 1. Improvement of customer service operations. 2. Development of operational models and performance frameworks. 3. Customer experience analysis and presentation of recommendations. **Position Description** Arrived Solutions collaborates with organizations to improve their customer service operations. This consultant will diagnose service challenges and design measurable improvements. **Responsibilities** \- Evaluate customer service processes. \- Develop improvements to the operational model. \- Analyze customer experience. \- Design service performance frameworks. \- Facilitate improvement workshops. \- Present recommendations to clients. **Requirements** \- More than 5 years of experience in consulting, customer service operations, or process improvement. \- Strong analytical skills. \- Experience in customer experience. \- Excellent presentation skills. Salary: $27\.000\.000 \- $34\.000\.000 per year Work Location: On-site employment

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Posted by

Sofía Muñoz

MyJob · HR

Location

Sofía Muñoz

MyJob · HR

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