Control and Scheduling Executive

Description

Job Summary: This role is responsible for scheduling, coordinating, and following up on complaints and requests, ensuring efficiency and service quality in customer support. Key Highlights: 1. Coordination and follow-up of complaints and requests 2. Ensuring efficiency and quality of customer service 3. Management of operational teams and contractors **Control and Scheduling Executive (1 vacancy)** **Electrical Master \- Senior Electrical Master** =================================================================================================================== ### **CONTACT INFORMATION** **Company:** Major Service Company. **Economic activity:** Water collection, treatment, and distribution ### **DESCRIPTION** Job Mission: Schedule, coordinate, and follow up on complaints, requests, and initiatives, ensuring service efficiency and quality. 1\. Schedule and monitor the handling of requirements assigned to internal teams and internal/external contractors using available technological tools, in coordination with Potable Water and Wastewater departments. 2\. Maintain up-to-date information on the status or progress of work orders by maintaining continuous contact with field operational units, both company-owned and contractor-operated. Keep work teams updated in the system. 3\. Contact customers and carry out necessary coordination to ensure high-quality customer service and their satisfaction with the handling and resolution of their requests. 4\. Continuously monitor Reiteration indicators,... (More information upon application) Metropolitan Region, Santiago 11/08/2026 \- 15/09/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education level:** **Experience:** Not required ### **CHARACTERISTICS** **Contract type:** Indefinite-term contract **Offered position level:** Other **Source of offer:** API **Professional practice opportunity:** No