Commercial Support Specialist

Description

Job Summary: Support commercial operations by tracking opportunities, coordinating information, preparing reports, and supporting sales and customer service teams. Key Highlights: 1. You will develop experience in commercial support and management. 2. You will work with sales, operations, and finance. 3. You will contribute ideas to improve commercial effectiveness. About the Role **ScaleUp UKM Commercial Operations Group** is seeking a **Commercial Support Specialist** to join our team in **Chiguayante, Biobío Region**. In this role, you will be responsible for supporting commercial operations through opportunity tracking, information coordination, report preparation, record updating, and support to sales and customer service teams. You will work closely with **sales, operations, administration, finance, marketing, and customer service** to ensure commercial processes run smoothly, timely, and with reliable information. This opportunity is ideal for professionals with experience in **commercial support, sales administration, commercial coordination, B2B customer service, or customer management**, who are organized, analytical, and capable of managing multiple priorities. Key Responsibilities * Support the commercial team in managing and tracking opportunities. * Maintain up-to-date customer, contact, and commercial process information. * Prepare quotations, proposals, presentations, and supporting documentation. * Coordinate information with sales, operations, and finance. * Track orders, requests, commitments, and key dates. * Maintain updated records in CRM, ERP, or other internal platforms. * Prepare commercial reports, KPIs, and management summaries. * Support portfolio management and customer follow-up. * Coordinate meetings, agendas, and commercial activities. * Identify missing or inconsistent information and support its resolution. * Follow up on internal requests related to customers. * Support billing processes and validation of commercial background information. * Coordinate with marketing on commercial support materials and content. * Support campaigns, initiatives, and demand-generation activities. * Maintain organized and accessible commercial documentation. * Participate in improving area processes and controls. * Support analysis of results and goal achievement. * Perform other duties related to commercial support and management. Requirements * **3–5 years of experience** in commercial support, sales administration, customer service, commercial coordination, or related areas. * Prior experience as a **Commercial Support Specialist, Commercial Analyst, Commercial Coordinator, Sales Support Specialist**, or similar role. * Proficiency in **Microsoft Excel, Word, PowerPoint, and Outlook**. * Experience using **CRM, ERP, or commercial management platforms** is preferred. * Ability to prepare reports and work with customer information. * Strong organizational and time-management skills. * Ability to manage multiple priorities and meet deadlines. * High attention to detail. * Strong written and verbal communication skills. * Ability to collaborate with commercial and operational teams. * Service orientation and problem-solving mindset. Preferred Qualifications * Technical or professional education in **Business Administration, Commercial Engineering, Marketing, Sales**, or a related field. * Experience in **B2B services, commercial operations, technology, distribution, or professional services**. * Intermediate or advanced proficiency in Microsoft Excel. * Experience with platforms such as **Salesforce, HubSpot, Zoho, Microsoft Dynamics**, or similar. * Knowledge of sales processes and portfolio management. * Experience preparing commercial quotations and proposals. * Familiarity with sales KPIs. * Experience working with cross-functional teams. Equivalent work experience may be considered if the candidate demonstrates the necessary knowledge to perform the role effectively. Why Work With Us At **ScaleUp UKM Commercial Operations Group**, we believe efficient commercial operations depend on clear processes, reliable information, and strong inter-team coordination. You will have the opportunity to: * Develop experience in commercial support and management. * Work with sales, operations, and finance teams. * Strengthen your knowledge of CRM and reporting. * Participate in commercial improvement and efficiency initiatives. * Gain exposure to B2B customers and processes. * Take on significant responsibilities within the team. * Contribute ideas that enhance organizational structure and commercial effectiveness. Salary: $1\.400 \- $1\.550 per month Work Location: On-site employment