Description
Job Summary:
We are seeking a receptionist/call center agent for the afternoon shift to provide excellent patient service at a dermatology clinic, performing administrative and support tasks.
Key Responsibilities:
1. Greet and welcome patients, providing hospitality.
2. Manage appointments, calls, and payments responsibly.
3. Collaborate effectively as part of a team with a positive attitude and eagerness to learn.
**Afternoon Shift Receptionist – Dermatology Clinic**
Monday to Friday, 2:30 PM to 6:30 PM
We are looking for an **afternoon shift receptionist/call center agent** to join our team.
**What will you do?**
* Greet and welcome patients, offering them coffee or water
* Review the patient's file before their appointment
* Respond to WhatsApp messages and phone calls
* Schedule consultations and follow-up visits
* Follow up with patients
* Receive payments and perform daily cash closing and reporting
**What are we looking for?**
* Prior experience in customer or patient service
* Experience working collaboratively in a team environment
* Positive attitude, responsibility, and eagerness to learn
* Technical or higher education is not mandatory
Salary: $270\.000 \- $320\.000 per month
Workplace: On-site employment