Integrated Executive - Coronel

Description

Job Summary: The Integrated Executive will focus on selling banking products and services, advising customers on the use of digital channels to deliver a memorable service experience and swiftly resolve their needs. Key Highlights: 1. Commercial enablement and digital education of customers. 2. Financial product advisory tailored to customer needs. 3. Management of campaigns for various financial products. Are you ready to make a difference in the financial industry? At Bci, we are transforming the way banking is done—and we want you to be the protagonist of this reinvention. The primary mission of the Integrated Executive is to execute commercial actions focused on selling retail banking products and services, advising customers on the use of digital and self-service channels, with the objective of contributing to a memorable service experience and agile resolution of customer needs, thereby achieving both business unit and personal commercial targets. In this role, you will have the opportunity to: * Execute commercial enablement of customers via digital channels. * Digitally educate and train customers throughout their journey of purchasing commercial products and servicing. * Advise on available financial products according to customer needs. * Refer customers to specialist areas and defined self-service channels as needed (Investments, Private Site Chat Insurance, Mortgage). * Manage assigned campaigns for the sale of various financial products (Consumer Loans, Current Account Plans, Risk and Collections, Mortgage Loans). To succeed in this position, you need: * Degree in a field related to finance. * Minimum one year of experience in a commercial role involving commercial and financial portfolio management, along with customer service responsibilities. * Knowledge of internal policies and external regulations. * Familiarity with digital channels and digital sales advisory. * Knowledge of financial products associated with the retail segment. * Intermediate proficiency in Google Suite and Microsoft Office.