Description
Job Summary:
We are seeking a sales advisor to guide customers in purchasing products and services, coordinate orders, and manage sales documentation.
Key Highlights:
1. Personalized customer service and delivery coordination.
2. End-to-end sales management, from quotations to invoicing.
3. Be part of a dynamic, customer-focused team.
**Job Description**
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Guide and assist customers regarding the products and services offered by the store in the volume sales area.
At Sodimac, we are looking for a new team member to join our House. We seek a motivated, committed, and energetic individual to join our SHC Temuco Cautín store team, advising our customers on their purchases and projects.
What will be your main responsibilities?
* Provide in-person and telephone customer service, as well as via email and personal mobile phones.
* Capture customer requirements and arrange or coordinate product deliveries.
* Provide information on products, features, stock availability, pricing, and services.
* Prepare sales documents such as sales orders and quotations.
* Coordinate orders and track specific sales transactions.
* Maintain files and documentation related to product delivery commitments to customers.
* Conduct sales under special conditions for customers not assigned to promoter sales portfolios.
* Invoice the customer’s purchase order.
* Negotiate and manage product shortages by generating purchase orders to suppliers.
At our House, you will find a committed and dynamic team constantly striving to exceed our customers’ expectations.
This is your opportunity to make things happen!
\[We will never ask for money as part of the selection or hiring process]**Candidate Requirements**
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* Must be at least 18 years old.
* Must hold a technical or professional degree in a related field.
* Basic knowledge of Microsoft Office (Excel, Word, PowerPoint).
**Selection Process**
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The selection process is conducted through Aira — a recruitment platform designed to enhance your application experience.
To apply, you only need:
1\. Apply to this position.
2\. Check your email.
3\. Log in to Aira and answer the requested questions and/or tests.
Then, if your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage.
**About Us**
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We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands shapes who we are, and together — as One Team — we strive daily to reinvent ourselves and surpass our customers’ experiences.
A team full of dreams that makes things happen. We dare to launch initiatives and innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves to deliver the best shopping experience at every touchpoint with us.
**Our Benefits**
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* Life insurance
* Birthday leave
* Training and courses
* School subsidy for children
* Cafeteria service