Maintenance

Description

Summary: Respond to and process customer repair requests, perform preventive maintenance and repairs on a variety of equipment and systems, and maintain inventory. Highlights: 1. Repair request management and client communication 2. Preventive maintenance and various repairs (mechanical, plumbing, electrical) 3. Teamwork and positive professional development **Additional Information** **Job Number**26102595 **Job Category**Engineering \& Facilities **Location**Santa Magdalena No. 111, Santiago, Region Metropolitana de Santiago, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and process customer repair requests. Communicate with customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and mechanical room equipment, including cleaning and lubrication. Conduct visual inspections of tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all equipment shut-off valves and utility service shut-off levers for buildings. Maintain required inventory for maintenance and order necessary parts and supplies. Communicate daily activities and issues to other teams using approved communication standards and programs. Possess basic knowledge or the ability to acquire knowledge in the following areas: HVAC and refrigeration, electricity, mechanics, plumbing, pneumatic and electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and building systems. Perform all surface preparation, painting, minor drywall and woodwork repairs, light bulb and air-conditioner filter replacements, and thorough cleaning of paint or repair areas. Test, troubleshoot, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components—including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices—replace switches and electrical outlets, and other guestroom items. Program televisions and perform general engineering-related maintenance and inventory tasks. Use lockout/tagout procedures before performing maintenance work. Perform repairs to interior and exterior landscaping as well as exterior landscape sprinklers. Possess basic computer skills, including entering air-handling unit schedules and adjusting temperature settings. Follow all company policies and procedures; report maintenance issues, hazardous working conditions, accidents, and injuries; successfully complete safety training and certifications; and store flammable materials according to safety guidelines. Ensure wearing a clean and complete work uniform; maintain a neat and professional appearance at all times while on duty; respect confidentiality when sharing information specific to the brand and/or hotel; and protect all company property. Greet and welcome all guests according to company standards; anticipate and address guest service needs; assist guests with disabilities; and thank guests with genuine appreciation. Adhere to quality requirements and standards. Develop positive and constructive professional relationships with peers; unite and support one another to achieve common goals; listen and respond appropriately to other employees’ concerns. Use clear and courteous language in all communications. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (22.7 kg) unassisted, and heavier objects with assistance. Climb up and down stairs, service ramps, and ladders. Reach objects above head height and below knee level, including bending, twisting the body, pulling, and squatting. Enter and retrieve job-related information using computers. Perform other reasonable job duties as requested. RECOMMENDED QUALIFICATIONS Education Level:High school diploma or equivalent secondary education level and professional or technical experience recommended. Related Work Experience:Experience in general maintenance, interior and exterior surface preparation and painting. Hotel maintenance/engineering experience is an asset. Supervisory Experience:No supervisory experience required. REQUIRED QUALIFICATIONS License or Certification:Valid driver’s license *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities to all. We have fostered an environment where our associates’ unique qualities are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* Where timeless classics meet modern details. Where business meets pleasure. And where even travelers from around the world can discover local distinctiveness. As a team member, you will become part of our Four Points by Sheraton community—a united community where everyone is welcome, where we all support one another, and where every hotel matters. We deliver exactly what guests seek—simply and without unnecessary complications. If you seek the opportunity to welcome and make your guests feel comfortable in a warm, authentic, and accessible environment, join our team. By joining Four Points, you become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** purpose in your career, **belong** to an exceptional international team, and **become** the best version of yourself.