Chef-Head

Description

Summary: Accountable for overall success of daily kitchen operations, exhibiting culinary talents, leading staff, and managing food functions to improve guest and employee satisfaction. Highlights: 1. Lead daily kitchen operations and manage all food related functions. 2. Develop and create new menus and recipes based on standards. 3. Supervise culinary team, ensuring high-quality product production. **Additional Information** **Job Number**26085509 **Job Category**Food and Beverage \& Culinary **Location**Avenida Vitacura 130, Providencia, Santiago, Chile, Chile, 7510605 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2\-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Ensuring Culinary Standards and Responsibilities are Met** * Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. * Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. * Develops, designs, or creates new menus and recipes based on standards or artistic contributions. * Demonstrates knowledge of high quality food products, presentations and flavor. * Ensures compliance with food handling and sanitation standards. * Ensures compliance with all applicable laws and regulations. * Follows proper handling and right temperature of all food products. * Knows and implements brand’s Safety Standards. * Supervises kitchen shift operations and ensures compliance with all Food \& Beverage policies, standards and procedures. * Maintains purchasing, receiving and food storage standards. * Operates and maintains all department equipment and reports malfunctions. * Supports procedures for food \& beverage portion and waste controls. * Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. * Checks the quality of raw and cooked food products to ensure that standards are met. * Assists in determining how food should be presented and creates decorative food displays. **Leading Culinary Team** * Supervises and coordinates activities of cooks and workers engaged in food preparation. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Manages all day\-to\-day operations. Understands employee positions well enough to perform duties in employees' absence. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Ensures and maintains the productivity level of employees. * Ensures that menu items are prepared and presented according to use record standards. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. * Leads shifts while personally preparing food items and executing requests based on required specifications. **Maintaining Culinary Goals** * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. * Schedules employees to business demands and tracks employee time and attendance. * Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. * Reviews staffing levels to ensure that guest service, operational and financial objectives are met. **Ensuring Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Manages day\-to\-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets a positive example for guest relations. * Handles guest problems and complaints. * Strives to improve service performance. * Helps employees receive on\-going training to understand guest expectations. **Managing and Conducting Human Resource Activities** * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. * Assists as needed in the interviewing and hiring of employee team members with appropriate skills. * Participates in the employee performance appraisal process, providing feedback as needed. * Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes. **Additional Responsibilities** * Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Attends and participates in all pertinent meetings. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* 在 AC 酒店，我們深信無微不至的服務最能展現我們好客的一面。無論是優雅巧妙的斟酒服務亦或精心設計的時尚環境，AC 酒店和全體員工堅信，只要盡心盡力去做，我們定能呈獻非凡體驗。AC 酒店的精緻設計以及飯店員工的專業態度屢次贏得各方賓客的認可與讚譽。如果您想學習熱情待客之道，AC 酒店的工作環境再適合不過了。我們的員工凡事注重細節、具有全球視野，對學習和嘗試新事物懷抱好奇心，緊跟藝術、科技和設計等方面的潮流，樂於與賓客和身邊的其他人一起分享。 我們的員工常常自問如何提升服務體驗，如何為賓客締造精彩紛呈的喜悅時刻。期待志同道合的您加入我們，與 AC 酒店攜手譜寫未來職業生涯。加入 AC 酒店，便是加入萬豪國際集團的非凡品牌組合。從**這裡**揚帆啟程，發揮個人價值，**追求**人生目標，**加入**卓越國際團隊，**展現**真我風采。